SanDisk Sansa Clip MP3 Player Logo
Posted on Jan 04, 2010
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My computer is not recognizing the sansa clip, I am unable to recharge the device anymore, and it does not appear in my drivers. I have retried loading the disk and nothing happens...please help!

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  • Posted on Jan 06, 2010
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Joined: Jan 06, 2010
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Have you tried going to settings, then system settings and changing the usb mode? I have had some computers not recognize my device and this has helped. MSC should be he default mode and your device should show as a drive. The MTP is for DRM management. I have also had a clip that did this and my usb cable was bad.

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Related Questions:

0helpful
1answer

New computer running windows 7, doesn't recognize mp3 player sansa clip when I plug it in. downloaded latest driver but wouldn't finish download because computer isn't seeing device.
Hi there,THe reason it isnt recognizing is becuase of your OS,windows 7 has porblems
recognizing devices such as your mp3 palyer...i reccomend redownloading the software driver and if all else fails return your mp3 palyer..
please rate me full... :)
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Jan 22, 2011 • SanDisk Sansa Clip MP3 Player
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My sansa Clip Wont Turn On Anymore what should i do im very angery and frustrated aHELP ME ITS URGENT !!!!!!!
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Jun 10, 2010 • SanDisk Sansa Clip MP3 Player
1helpful
1answer

My pc is not recognizing my sansa mp3 player clip model 1GB. Do I
Here is the manipulation to be done to remedy this.

To begin, open Windows Explorer and click the Tools /Folder Options /Display. Look in the list "Hidden files and folders" and check "Show hidden files and folders."
  • Right click on the icon "My Computer" from desktop and then click Properties. Then click on Hardware then Device Manager.
  • Right click on the line marked "Unknown Device" and click "Update Driver".
  • Then in the wizard to update the hardware choose "No, not this time."
  • Click "Next."
  • Select "Install from a list or specific location (Advanced)".
  • Click Next.
  • Then click on "Do not search I will choose the driver to install".
  • Choose from the list of hardware USB hub.
  • Click Next.
  • Click on "Disk".
  • A window opens. Then click "Browse", go to C: /windows/inf and select usbstor.inf and click Open.
  • The path of the selected driver will appear in the previous window. Click "OK". The driver will be installrd and you have a line called "Device USB Mass Storage".
  • Choose from the list of hardware "Storage Volume".
  • Click "Next."
  • Click on "Disk".
  • A window opens. Click "Browse", go to C: /windows/ inf and select volsnap.inf select and click "Open."
  • Then the path of the selected driver will appear in the previous window. Click "OK". The driver will be installed and you have a line called "Generic Volume".
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Jan 11, 2010 • SanDisk Sansa Clip MP3 Player
0helpful
1answer

My computer will not recognize the sansa clip. It says "error code 10 - this device cannot start"
You will need to download and install the latest drivers for your device. then turn on device, then plug it in.
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Aug 29, 2009 • SanDisk Sansa Clip MP3 Player
0helpful
1answer

SanDisk Sansa Clip 4GB MP3 Player
go to control panel and click on portable media devices note:will not work on windows xp even if you downgrade to classic using a disk
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Feb 07, 2009 • SanDisk Sansa Clip MP3 Player
1helpful
1answer

I have a SanDisk Sansa Clip MP Player, and I cannot get my computer to recognize that the devise is plugged in to a USB Port. My battery is completly dead and im trying to recharge but it wont recognize...
Enter the menu of the player - the picture for doing this is in the online version of the Sansa Clip user manual - http://www.sandisk.com/sansa/assets/English/products/Clip/Clip_userguide_en.pdf
Settings --> USB Mode --> MSC Mode

-Tha Mp3 Doctor
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Dec 29, 2008 • SanDisk Sansa e260 MP3 Player
7helpful
2answers

Computer wont recognize sansa clip mp3 player
Reformat clip with disk utility after looking at it like an external disk. Do this by turning it off. Puting it in lock mode. Hold down middle button as you plug it in.

I am mad at my Clip as it did the same thing.

Screen shot here:
Sansa clip not recognized.
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Dec 26, 2008 • SanDisk Sansa Clip MP3 Player
0helpful
1answer

Sansa clip
If you go into Windows media player, you should be able to recognize your sansa clip from there. It will be on the right hand side panel... Let me know if you need anymore assistance.
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Sep 09, 2008 • SanDisk Sansa Clip MP3 Player
1helpful
1answer

Sansa clip problems with driver
okay
there u go

rate me fix ya

choose the model of sansa thta u got
http://www.sandisk.com/sansa/#/support-0/
Read full answer
Aug 08, 2008 • SanDisk Sansa m230 MP3 Player
62helpful
13answers

Sansa clip problems with driver
Comment by vickisanchez, posted on Mar 19, 2008 IT FINALLY WORKS !!!!

Sandisk Tech support had me do the following:

- Turn it OFF
- Put it in the HOLD position
- HOLD the center button IN while plugging into USB port, continue to hold for 5 to 7 sec even after plugged in.
At this point MY COMPUTER recognized it. And it worked.

He also had me to:

- go to WWW.MICROSOFT.COM
- In the upper right hand search bar, type in MTP PORTING KIT
I did this and downloaded the first one. Now my Sansa Clip work perfect. I wish I would have talked to him last week before I returned the last one, for the same reasons.

If this does not help call the 1-800 # , opt #4, and ask for GUY (yes that is really his name) out of 5 or so calls to Tech Support he is the only one who knew what he was doing, and how to actually HELP.
GOOD LUCK
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Mar 01, 2008 • SanDisk Sansa Clip MP3 Player
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New computer running windows 7, doesn't recognize mp3 player sansa clip when I plug it in. downloaded latest driver but wouldn't finish download because computer isn't seeing device.

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