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Anonymous Posted on Jan 03, 2010

The thermostat is blank as if it has lost power. Is it broken or is there a wiring problem? I have checked out the power source and it does not appear to be the problem.

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Anonymous

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  • Master 1,420 Answers
  • Posted on Jan 03, 2010
Anonymous
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Joined: Aug 30, 2007
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There is a fuse on the heating unit that may need to be replaced or a bad connection at either the thermostat or heating unit.

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This model of Honeywell thermostat uses the 24v from the unit to power it. One of three things must have happened.

1. You have lost power to the furnace, therefore no power to thermostat.
2. You only have 4 wires hooked up on the thermostat and not 5. A lot of older homes had just 4 wire running to the thermostat, which will not work for this thermostat. You should have a wire connected to the (C) or (B) terminal on the thermostat, which ever one they have, I can't remember off hand. These are the Common terminals. They have to have the common from the furnace 24v power to operate.
3. Faulty thermostat, which will obviously have to be replaced.

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