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Posted on Jan 31, 2008

WD Passport Portable Hard Drive 120 GB Problem saftly removing hardware. Receive the message 'h device ' Generic volume' canot be stopped right now. Try stoping the device again later.

How can I correct problem so USB stuff can be safely removed

  • 1 more comment 
  • Anonymous May 10, 2008

    I'm having a similar issue, I think. Every time I remove my portable hard drive from the computer (unplug the USB cable), it automatically reboots the system. Quite annoying--and it only does it on this box, my other computers don't have this issue, just my new system. Any ideas?

  • Anonymous May 11, 2010

    what do u mean? does it say "windows delayed write error?" if so then yes there is a problem but otherwise u can pull it out as long as no file is being written or used at the time.

    please give me more info

  • Anonymous Mar 21, 2014

    I hit the icon to release scandisc and window states device 'generic volume' cannot be stopped right now. Try stopping the device again later.

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  • Contributor 66 Answers
  • Posted on Feb 01, 2008
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Well i cannot actually figure out your problem well all windowsxp and windows vista allows you to safely remove your usb device well wats the error like diid you check microsoft for lates updates and patches !!try it oderwise tell me the exact error or problem!!thanx

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Somehow my WD Passport became a generic volume and I cannot have access to it with the message I/O device error. What should I do?

Get a new one: the I/O error happens when the control board of the hard drive is dead and this cannot be repaired.
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250gb wd passport contents not visible in my computer

One or more of the hints below will probably sort out most USB problems with most USB portable / external hard drives and OTHER devices (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port

6. For FLASH DRIVES you should ensure that the device is set for "quick removal" using the drive control panel properties or use the USB "Safely Remove Hardware" option. If you dont do this there is a very strong chance that any files you transfer may not be there when you plug into another computer.
7. It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.
You should also do this to cheack the drives connections are not bad inside the enclosure.
 
8. If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.

9. If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further
10. ensure that you have set removable drives for "quick removal" or that you use the "Safly Remove Hardware" option often shown on the lower toolbar.It is possible that files my not be fully written to external devices before they are removed. This corrupts the file itself and even on occasion the drive.
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When I connect WD 250 GB external harddisk ..I am getting error message" USB device Not recognized due to malfuction"..please guide me my laptop is toshiba and operating system is windows xp

Please trouble shoot by trying the device on another laptop.

If it works on another system, it simply means it is not compatible with yours and you have to get a device that is compatible with your toshiba system.

Good try.
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If your system detects the connected device that is a good start. Was the drive formatted for another operating system? Certainly try the drive on another system and/or another drive on your system.
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External Hard Drive connected but hidden !!!

Connect it to your computer.
Right click on my computer and select Manage
On the left side click on Disk management.

Now on the right side, look around and see if you spot the external drive there.

What do you see there?

Also look into device manager, then look for anything with ! or ? yellow marks.

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Un recognized drive

what you should do is search for a driver for it so put the name of the usb then driver in a search engine and download and install a driver this should make the computer able to recognise the usb's software
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The device Generic volume cannot be stopped right now. Try stopping the device again later

why not try to use a separate program to safely remove the drive.

download here

what is it?
USB Safely Remove is a USB device manager. It saves time and extends user abilities on active work with flash-drives, portable drives, card readers and other gadgets.

post back and let us know.
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