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Posted on Jan 01, 2010

Tom tom was working in the car while driving. The tom tom stopped

Tom tom was working in the car while driving. The tom tom screen went blank and has not worked since.

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  • Contributor 6 Answers
  • Posted on Jan 01, 2010
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Joined: Jan 01, 2010
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There is a small hole on the tomtom device base. Inside it there is a reset button.
Press it and turn device on.
Try to turn it on while connected to the electricity, if it is a battery problem it should work
If it doesn't work I suggest you to bring it to a tomtom support center.

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1answer

Have a green light but holding the start button does nothing.screen is blank

Take it back to shop. You stated worked out of box then stopped working so assume brand new. Also contact tomtom support as it was a common problem with tom tom one and under guarantee they replaced mine.
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My tom tom go stopped working. green light is on car cigarette lighter bit and on tom tom unit but screen wont come on it stays blank. it had just fallen off windscreen onto dashboard. memory card in...

Not sure which model year you have but check for a small reset button on bottom press and hold it with a paper clip or similar. Also try holding the power button for a minute to see if it reboots, try removing the memory card first. If it starts don't insert the memory card until the unit is off. If that still does not work click on the link below which will explain the reset in detail.
Thanks for using FixYa

http://www.ehow.com/how_5146905_reset-tomtom-go.html
Jun 02, 2011 • Tomtom GPS
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If I knew the model I could help you perform a hard reset as the first step to recover it. Antonio Cesar Brazil
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Tom Tom One has stop working.

Go to change preference, screen7 Battery Saving Preferences and make sure Never turn off screen is selected. That should fix it
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those need a good charging! if you have a mains adapter for it, give it a overnight charge! same problem happened to a friend of mine!
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