Kenmore 24 in. 16039 Built-in Dishwasher Logo
Anonymous Posted on Jan 01, 2010

I have a Kenmore dishwasher, model 665.16039. Over the past month (we were on vacation 8 days over Xmas, but I assume it would have happened then, too) it has required rebooting using the Normal Wash - Heated Dry reset about 4-6 times. It would then do a couple loads okay, then need resetting. Now, however, it's refusing to reset to a point at which the Start buton will work. When I reset it, it flashes all the lights (incl. Start), and it fills, sprays, empties, etc. just as though it works fine. Then, at the end of the reset cycles when the lights are all blank, pressing Smart Wash or Normal Wash will only cause that button and Heated Dry to light up. If I then press Start, I get no results at all. I've reset it several times like this, just this morning. What can I do to get it to actually run a wash program?

  • Anonymous Jan 01, 2010

    I'm not sure what damage Samantha was referring to. I have only manipulated the controls, assuring that the filling, pumping, and draining functions work, and all the LEDs light. I have not unscrewed the door to inspect and clean the control panel, nor have I otherwise removed the appliance from the cabinet (I had hoped neither would be necessary). Are those the next steps, now that the reset code doesn't seem to be enough to restore the dishwasher?

  • Anonymous Jan 02, 2010

    Thanks, eyecue, but I reckon I already answered both your questions in my lengthy original post-- NO lights are left flashing, and the unit tests okay as far as water.

    The unit now works fine. Here's the update: I reckoned the Start button had failed, and the LED was still okay. So I disassembled the control panel and found that about 10 cockroaches were using it as a nest-- there was cockroach filth EVERYWHERE. I completely disassembled the panel and cleaned everything, then tested the Start button (and the others) against the diode-test instructions on the vendor instructions hidden behind the front kickpanel. The Start button showed okay, so I reassembled and retested-- and the machine works like it's supposed to. (Oh yeah-- I wiped the plastic surfaces down with Raid Ant & Roach spray on a cloth.)

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  • Posted on Jan 01, 2010
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Make sure there is no water damage.

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