Scanner has no power - Epson Stylus Color 750 + Perfection 1200 InkJet Printer

Hello,

The "scanner warming up" error is usually caused by dirty glass or mirrors in the scanner assembly. Here is a link to a step by step guide that tells how to open the scanner unit and clean the optics to clear the error.

http://www.ccl-la.com/blog/index.php/hp-laserjet-3330-scanner-warming-up-error/

he HP All-in-One product displays one of the following error messages on the control panel when scanning or copying:

• Scanner failure, power off and on
• Scanner System Failure
• Scanner failed, cannot make copies or fax
• Scanner failure. Unable to scan, copy, or send a fax
• Scanner failure, cycle power

Additionally, the scanner bulb might not turn on during scanning.ry the following solutions in the order presented to resolve the issue. When one of the solutions resolves the issue, there is no need to continue troubleshooting.Solution one: Check the scanner lightFollow these steps to check the scanner light by making a color copy of any document.

1. Load plain white, unused, letter size paper in the paper tray.
2. Lift the scanner lid, place the original face down on the scanner glass, and then lower the scanner lid.
3. Make a color copy.
4. When the product starts to scan the document to copy, slightly lift the scanner lid to see if the scanner light turns on. It is not necessary to lift the lid completely CAUTION:Do not look directly at the scanner light.The scanner light should be visible under the scanner glass to the right or left.Figure 1: Scanner light visible underneath the glass
   1 - Area where scanner light is visible2 - Scanner glass
   • If the scanner light does not turn on when the scanner mechanism moves across the scanner bed, continue to the solution to reset the product.
   • If the scanner light turns on , continue with the next solution.
   Solution two: Check the power connectionFollow these steps to troubleshoot the power connection.
   1. Press the Power button ( ) to turn off the product.
   2. Unplug the product power cord from any surge protector, extension cord, or power strip, and then connect the power cord directly to a wall outlet.
   3. Press the Power button ( ) to turn on the product.
   4. Load plain white, unused, letter size paper in the paper tray.
   5. Lift the scanner lid, place the original face down on the scanner glass, and then lower the scanner lid.
   6. Try again to make a color copy.
      • If these steps resolved the issue , you do not need to continue troubleshooting.NOTE:If the product works properly when plugged directly into a wall outlet rather than a power strip or surge suppressor, the power strip or surge suppressor might not allow enough voltage for the product to work properly.
      • If the issue persists , continue with these steps.
   7. Press the Power button ( ) to turn off the product, disconnect the power cord from the wall outlet, and then reconnect the power cord to a different wall outlet.
   8. Press the Power button ( ) to turn on the product.
   9. Try again to make a color copy.
   • If these steps resolved the issue , you do not need to continue troubleshooting.
   • If the issue persists , continue to the next solution.
   Solution three: Reset the productFollow these steps to reset the product.
   1. Press the Power button ( ) to turn off the product.NOTE:The product might not turn off after pressing the Power button. Continue to the next step regardless.
   2. Disconnect the power cord from the rear of the product.
   3. Unplug the power cord from the electrical outlet.
   4. Wait 30 seconds.
   5. Replug the power cord into the electrical outlet.
   6. Reconnect the power cord to the rear of the product.
   7. Press the Power button ( ) to turn on the product.
   8. Load plain white, unused, letter size paper in the paper tray.
   9. Lift the scanner lid, place the original face down on the scanner glass, and then lower the scanner lid.
   10. Try again to make a color copy.
5. 
   

1. Check that the power socket switch is on Make sure your scanner's power cord is securely connected to the scanner and a working electrical outlet.
   
2. If your scanner is supplied with a power adapter, make sure your scanner's AC adapter is securely connected to the scanner and a working electrical outlet.
3. Make sure that the power outlet works. (If necessary, test it by plugging in another electrical device and turning it on.)
4. Check that the power switch is on at the mains socket. If this is on, carefully check the power cable to ensure it is not damaged and remove then reseat it before attempting to turn the scanner on again. If your scanner has a power button, make sure that the button is depressed so it is turned on. Also, make sure that your outlet works and is not controlled by a wall switch or timer.
5. Power off the scanner at the mains socket. Unplug the power cable from the socket, then remove and reseat the power cable from the scanner's power cable port. Plug the scanner back in at the mains and ensure the socket is switched on.
   
6. If your scanner has a power button, does the power button depress when pressed? Press down firmly on the power button, if it is stiff and does not depress then there may be a problem with the button.
   
   
7. Connect the scanner directly to the mains - not via a surge protector or extension lead. If your unit is connected via a surge protector or a power strip/extension lead, connect the unit directly to the mains socket.
   
8. Try another suitable power cable. Check that other electronic devices connected to same power socket have power and try another mains socket and another power cable if necessary. Failing this try another suitable and known-working power cable. Depending on your scanner, a standard "kettle lead" or "figure of eight" power cable is used. If there is power to the scanner (indicated by an illuminated Start light), when a different power cable is used, then the fault is with the original power cable.
   

If the unit does not power on after following the checks above, contact Epson for support. If your scanner uses an AC adapter, then this may need to be replaced. If your scanner is over 12 months old, you can purchase a replacement AC adapter directly from Epson.

The RESET function will clear everything that you have programmed into the scanner and restore original factory settings. You can, however, restore the 150 pre-programmed frequencies after a RESET.

To RESET:
- Power the scanner OFF.
- Hold down the 2, 9, and PSE keys and power the scanner ON.
- CLEAr appears on the display as the scanner resets.
- Do not power the scanner OFF until CLEAr disappears from the display.

To restore the original 150 pre-programmed frequencies:
- Turn the scanner power OFF.
- Hold down the 3 and ENT/PGM keys and power the scanner ON.

Bill B

If all else fails, and it sounds like it has, you can RESET or INITIALIZE the scanner to bring it back to normal operation.

To RESET:
- Power the scanner OFF
- Power the scanner back ON
- Insert a pointed object (paper clip, penpoint, etc.) into the RESET hole on the back of the scanner
- Gently press and then release the RESET button inside the hole.

NOTE: RESET will NOT erase the data that you've programmed into the scanner.

If RESET doesn't clear the problem, you can carry out the more drastic INITIALIZE process.

- Power the scanner OFF
- Power the scanner back ON
- Press 0 after the scanner completes its boot routine
- Press 1 after the menu appears
- Press ENT

DO NOT power the scanner OFF until the INITIALIZE process is complete (M000 and Bank 0 Ch 00 appear on the display). The INITIALIZE procedure will reset the scanner to original factory settings and erase all data that you have programmed.

BillB

If all else fails, you can RESET or INITIALIZE the scanner to bring it back to normal operation.

To RESET:
- Power the scanner OFF
- Power the scanner back ON
- Insert a pointed object (paper clip, penpoint, etc.) into the RESET hole on the back of the scanner
- Gently press and then release the RESET button inside the hole.

NOTE: RESET will NOT erase the data that you've programmed into the scanner.

If RESET doesn't clear the problem, you can carry out the more drastic INITIALIZE process.

- Power the scanner OFF
- Power the scanner back ON
- Press 0 then 1 while "Welcome to Dual Trunking" is displayed.
- "Initializing Please Wait" will appear for about 2 seconds.

DO NOT power the scanner OFF until the INITIALIZE process is complete (M000 and Bank 0 Ch 00 appear on the display). The INITIALIZE procedure will reset the scanner to original factory settings and erase all data that you have programmed.

BillB

If all else fails, you can RESET or INITIALIZE the scanner to bring it back to normal operation.

To RESET:
- Power the scanner OFF
- Power the scanner back ON
- Insert a pointed object (paper clip, penpoint, etc.) into the RESET hole on the back of the scanner
- Gently press and then release the RESET button inside the hole.

NOTE: RESET will NOT erase the data that you've programmed into the scanner.

If RESET doesn't clear the problem, you can carry out the more drastic INITIALIZE process.

- Power the scanner OFF
- Power the scanner back ON
- Press 0 after the scanner completes its boot routine
- Press 1 after the menu appears
- Press ENT

DO NOT power the scanner OFF until the INITIALIZE process is complete (M000 and Bank 0 Ch 00 appear on the display). The INITIALIZE procedure will reset the scanner to original factory settings and erase all data that you have programmed.

BillB

If all else fails, you can RESET or INITIALIZE the scanner to bring it back to normal operation.

To RESET:
- Power the scanner OFF
- Power the scanner back ON
- Insert a pointed object (paper clip, penpoint, etc.) into the RESET hole on the back of the scanner
- Gently press and then release the RESET button inside the hole.

NOTE: RESET will NOT erase the data that you've programmed into the scanner.

If RESET doesn't clear the problem, you can carry out the more drastic INITIALIZE process.

- Power the scanner OFF
- Power the scanner back ON
- Press 0 after the scanner completes its boot routine
- Press 1 after the menu appears
- Press ENT

DO NOT power the scanner OFF until the INITIALIZE process is complete (M000 and Bank 0 Ch 00 appear on the display). The INITIALIZE procedure will reset the scanner to original factory settings and erase all data that you have programmed.

BillB

If all else fails you can RESET or INITIALIZE the scanner to bring it back to normal operation.

To RESET:
- Power the scanner OFF
- Power the scanner back ON
- Insert a pointed object (paper clip, penpoint, etc.) into the RESET hole on the back of the scanner
- Gently press and then release the RESET button inside the hole.

NOTE: RESET will NOT erase the data that you've programmed into the scanner.

If RESET doesn't clear the problem, you can carry out the more drastic INITIALIZE process.

- Power the scanner OFF
- Power the scanner back ON
- Press 0 after the scanner completes its boot routine
- Press 1 after the menu appears
- Press ENT

DO NOT power the scanner OFF until the INITIALIZE process is complete (M000 and Bank 0 Ch 00 appear on the display). The INITIALIZE procedure will reset the scanner to original factory settings and erase all data that you have programmed.

BillB

Which scanner is this? Error (201) usually indicates some sort of power issue...such as the scanner is not getting enough power. If this is a USB powered scanner you may try connecting to different USB ports on the computer.