Hi, the error code that you have on the CD/DVD drive is a known issue from
Microsoft. The error code means "
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (code 39)".
Since you are using a Toshiba
laptop; you can click on this link
http://tinyurl.com/toshibadvd and click on the repair tool on the resolution. This is applicable on both Windows Xp and Vista and will delete the upper/lowerfilters on the registry.
In case that the error code still exist you need to manually delete the upper/lowerfilters under the registry by clicking on this link
http://support.microsoft.com/kb/929461/en-us . You need to go the "Run" screen then type in "regedit" and click OK or hit the enter key.
This will surely fix the error code that you have on the CD/DVD drive.
Thanks
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