American Standard Colony 2388.012.222 Linen Two-Piece Round Front Toilet Logo
Anonymous Posted on Dec 30, 2009

Even when I turn my water suppy off going to my

Even when I turn my water supply off going to my toilet it continues to fill with water

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Mike Butler

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  • Master 6,674 Answers
  • Posted on Dec 30, 2009
Mike Butler
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Joined: Aug 14, 2008
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First of all, your shut off must be defective. Secondly, if you have the ball float style toilet valve, try lifting up on ball, and see if that stops the flow. If it does, there is adjustment there at end by valve, you can tighten screw. If that doesn't do it, you can carefully bend rod attached to valve with ball on end, by holding it at both ends of the rod itself, and bend it downward. If either doesn't stop the flow, you probably need a new tank valve, such as one in picture that I use quite often. Easy to replace, works good, but you will need to get that water shut off at some other location if that shut-off is not working right.This might be a good time to replace that as well.even when I turn my water suppy off going to my - 83e1596.jpg

Testimonial: "I had my suspicions that it was the shut off valve and you just confirmed it, thank you."

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Valve fully open on inlet going into toilet if it is then fill valve needs to be replaced check water line for any abstructions that might interfere with water going into tank.
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When you turn on the supply the tank fills ok. I don't know the mechanism in your tank but fixed a similar problem. Check the flap that releases water to flush, if it CLOSES properly after flush otherwise it lets the water into the toilet continuously making the sound. IF closed properly, the tank fills.
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My toilet keeps running. I tried to adjust the float with a phillips but that did not work. There is slight leaking into the chamber over the top.

If there is a continual leak in to the toilet bowl you will likely need to replace the flush valve or the toilet flapper.

As a first step try try cleaning the sealing surface of the flush valve to se if the flapper will seat and make a seal.

If this does not work and the flapper is visibly detioriated and breaking down shut off the water supply, remove the toilet flapper and visit your local plumbing supply store to purchase a suitable replacement. Install the new flapper, turn on water supply.

These illustrated instruictions may also assist:

http://www.danco.com/HowTo/How-To-Replace-a-Toilet-Flapper

Although less likely, if the sealing surface of the flush valve is damaged or detioriated proceed with replacement of the flush valve. Again turn off water supply and follow the instructions set out here:

http://www.danco.com/HowTo/How-To-Replace-a-Flush-Valve

If there is not a leak in to the toilet bowl and the water flow does not shut off completely, then water is flowing through the fill valve and the overflow pipe and you may need to adjust the float and float rod to allow clsoure of the fill valve. See here:

http://www.danco.com/HowTo/How-To-Replace-a-Float-and-Float-Rod
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The toilet takes a long time to refill after a flush would there be a certain part that is plugged or wore out ?

Is the flapper valve slow to return to the closed postion allowing water to flow through the flush valve? Make sure the toilet flapper is moving freely and is sealing properly against the flush valve. If there is no lengthy or continual water flow in to the toilet bowl then this is not the problem.

Is the water valve on the water fill line to the toilet tank fully open? This may seem silly but it could be this simple.

Check to make sure your fill valve is opening fully. If you have an older toilet there may be some deposits that need to be cleaned way to allow free movement.

If toilet does eventually fill to the desired level, there is no leakage, water valve on fill line is fully open and fill valve is opening fully then recommend you shut off water supply, drain toilet and disconnect water fill line from the water valuve and toilet tanke to make sure there is not a blockage. If the water line and connections are clear you may need to remove the fill pipe in the tank and check for blockage. If this is very old, conisdering the cost and effort, it may be simpler to replace at this time rather than trying to extend the life.
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They can be disassmbled and cleaned. however, I usually just replace the valve with Fluid Master Fill valve.
You will also want to check the water coming into the toilet by turning off the water that supplies the toilet and disconnecting the water supply line. After removing the water supply line turn on the water at the valve to make sure that the water is flowing properly. Check the supply line also to make sure it is not plugged.
Be sure and place a small container to catch the water that will come from the valve. A towell will also help from making too much of a mess.
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Good Toilets!

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Water continues to drip from fill tube after the fill.

Chances are the flapper is leaking. Thats causing the random refilling as the tank slowly loses water into the bowl.
Replace the flapper with only the best available at your supply house. the cheap ones tend to leak even when new. The good ones are less than 8 bucks most places.

If your fill valve has the float ball, there should be a screw right on top of the fill valve at the end of the rod holding the ball to adjust the water level.
Closckwise lowers the level.

Be carefull not to break the plastic ones. If the adjustment is all the way in or does not work, you will need to replace the fill valve.

You could also try bending the metal rod holding the ball, but only as a last resort.
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