Navigon 2090S Car GPS Receiver Logo

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Posted on Dec 29, 2009
Answered by a Fixya Expert

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Navigon software cannot be started. Please reset your device. Thats the message I get when I turn my navigon 2090S on. Can I get help

  • 9 more comments 
  • Yolandaah Dec 29, 2009

    I have pushed that button over and over again for 3 days and its the same message over and over. I don't know what else to do. I contacted the company and got no response. But i read others that contact them say they say just push the reset button.

  • Yolandaah Dec 29, 2009

    I have tried updating and all it says is for it to be safe to download a downloader. I did that and nothing. I went to search and cant find it. When it first popped up it had the Navigon this for update. I clicked it and it did nothing then I went to the Navigon thing on the desk top and say back up and it just says prepare for an hour or so with no bars moving to show its working. I'm doing the scan now But it scans and doesn't tell me anything like if theres a problem or not. I already know the update isn't working and not sure with the scan because it doesn't tell me anything about it.

  • Yolandaah Dec 29, 2009

    IN the end Nothing worked. i went to the G drive went properties and tools and check the file and it took like 40 mins and nothing happened. I don't know what to do.

  • Yolandaah Dec 29, 2009

    IN the end Nothing worked. i went to the G drive went properties and tools and check the file and it took like 40 mins and nothing happened. I don't know what to do.

  • Yolandaah Dec 29, 2009

    IN the end Nothing worked. i went to the G drive went properties and tools and check the file and it took like 40 mins and nothing happened. I don't know what to do.

  • Yolandaah Dec 29, 2009

    IN the end Nothing worked. i went to the G drive went properties and tools and check the file and it took like 40 mins and nothing happened. I don't know what to do.

  • Yolandaah Dec 30, 2009

    The link you gave me I have the Navigon fresh on my desk top but it just freezes and does nothing and thats the back up and updating settings. I guess it has to be the gps itself because I don't have a sd memory card in it.

  • Yolandaah Dec 30, 2009

    Windows XP Im using. Right now the battery is dead so I have to charge it a little so I can do the other.

  • Yolandaah Dec 30, 2009

    After All I did it did the system restore didn't work Its the same message.

  • Yolandaah Dec 30, 2009

    After All I did it did the system restore didn't work Its the same message.

  • Yolandaah Dec 31, 2009

    Well the back up and restore option is on the desktop. I didn't try to restore or back up b4 this happened. I did it after because of the problem. And trying to do it it doesn't work it says like preparing 40 mins to an hour by then I just quit.So I guess I will try to see what else I can do. Thanx anyways

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1 Answer

Martin Murray

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  • Posted on Dec 29, 2009
Martin Murray
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There is a reset hole somewhere on there that you could fit a paperclip in, click on that for 5 seconds and it will reset your device for you

  • 4 more comments 
  • Martin Murray Dec 29, 2009

    scan the navigon drive to see if there are errors, using windows , just right click and click properties then click tools, it is in there, maybe thats the problem? if it has no errors, have you tried updating the device?


  • Martin Murray Dec 29, 2009

    http://navigon.com/portal/int/kundenserv...

    try going there and doing as they say



  • Martin Murray Dec 29, 2009

    try taking the sd card out of the navigon and put it in a reader and scan it that way, as it might be the navigon itself which is stopping the pc from repairing it



  • Martin Murray Dec 30, 2009

    what windows version are you using?



  • Martin Murray Dec 30, 2009



    THIS WILL WIPE ALL POI's JOURNEYS ETC FROM YOUR GPS!!!

    well one last thing to try is this
    hold the power down for 6 seconds until in reboots next time you turn
    it on. much like the way you turned it on for the first time.

    holding it down for 6 seconds again will do hard reset and will erase whatever you had entered

    THIS WILL WIPE ALL POI's JOURNEYS ETC FROM YOUR GPS!!!


  • Martin Murray Dec 30, 2009

    well i am in the thinking that somehow you have managed to delete a file from the device. Did you ever backup the navigon, before all this happened? Have you tried retoring an old backup?


    If not then i am afraid you have no option but to return it for them to fix, its either a coirrupt file or the flash disc has become damaged on the unit



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Related Questions:

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1answer

Navigon2090Suserguide I need the user guide for a navigon 2090S gps

The Navigon GPS manuals are available here: http://support.navigonusa.com/support/index.php/userguides . The direct link to the 2090S manual is here: http://support.navigonusa.com/_pdf/manual/Manual_2000S_2200T_Series_English_Rev1_1.pdf . This is the English version of the manual and applies to the 2000S and the 2200T as well.

I hope this helps.

Cindy Wells
(note you will need Adobe Reader or a similar program to read the file.)
1helpful
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How do you reset a navigon 2090s

  • Two ways to reset your GPS.

  1. Take a pen or a stylus and press the reset button in the upper right side of the GPS. The GPS will shut down and then you can use the power on button to turn the unit back on.
  2. If you want to do a hard reset and go back to the factory defaults then go to Options > Settings > Options > Factory Settings. This will wipe anything you have stored in your GPS.

  • Hope this helps and thank you for using FixYa.

Regards, Tony
0helpful
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It only shows Restoring factory settings and cannot switch it on or off

With the help of NAVIGON Fresh you can reinstall the software and thus return the device to the factory state. This can be necessary when the device does not work properly anymore or when the software freezes, crashes or otherwise does not behave as intended.

Please be advised that after reinstallation your saved data and favorites will be deleted. After reinstallation a software update or reinstallation of maps can be neccessary as well.

In order to reinstall the software and return the device to the factory state follow the steps detailed below:

1. Check if your device is on the compatibility list for the device restore
process.
2. Charge your device fully with the car or home charger.

3. Connect it via USB cable directly to your PC and turn it on.

4. Start the NAVIGON Fresh program and log in to your account with your
email address and password.

If NAVIGON Fresh is not installed on your PC, you can download the
software here.
5. Go to the menu bar at the top window border and click on
"My Navigon Device" and "Restore Device".

6. If NAVIGON Fresh does not recognize your device, please contact the
service center.

7. Follow the instructions and choose the device which you want to restore.

8. When the wizard has lead you through all the steps, click "next" to
begin the device restore.

9. As soon as the device restore has successfully finished, check for
updates for your device and install them.
Jun 03, 2011 • Navigon GPS
1helpful
1answer

I turn it on now it says navigon software cannot be started hold on off key pressed and press reset simultaneously..still doesnt work...help!!!!!!!!!!!!!!

Delete the app and reinstall it via iTunes.
If that doesn't work, you might want to consider restoring your iPhone via iTunes, then reinstalling Navigon. Hope that helps.
Regards,
-K
0helpful
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I have a Navigon 2100Max 4.3" GPS. When it turns on freeze at the Navigon screen. I tried to reset it won't work. Their website is no help. Please help.

Please remove the battery for a minute or so. If the problem still persists then have the firmware reinstalled as it has got corrupted.
Dec 14, 2010 • GPS
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When i switch my navigon 3300 max on it says startup error! please check setup. how can i fix it?

I have updated and started my Navigon 4310 max and suddenly it gave an error message saying "Startup error! Please check setup" then it stops. I tried many times by switching it on and off but it didn't help. Please help me what to do!!!
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Need a user manual for the Navigon 2000s/2090s

Here is a link to navagon. Click on product user guids and scroll down to your model.
11helpful
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Navigon 2000s I cannot reset the Navigon 2000s

Well after many emails to Navigon I got the fix for my 2000s What you have to do is download the 1.2 version software for the 5100 install it on a 2GB micro SD Card. Put it in the slot and turn it on. You will have to regester as if you have a 5100 but it will work. The reason you have to use a 2GB card is the maps are to large to go on the internal memory.
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I HAVE A MESSAGE ON MY 2100 GPS,SAYS MN6 .EXE HAS PERFORMED AN IL

Sounds as if the system software that runs the GPS has been corrupted. Your device should have come with a CD that has software that can be reloaded or a utility that can be installed on the PC that connects to the navigon website to download and install the software for you.

Might want to start with that.
Hope this helps
TankMurdock
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