How on earth do you reset it?
Keep pressing the buttons, hold the button or take it to tech/ place of purchase
Press and Hold the Power Button for 20 sec for a Power Reset of the device
Turn on again the Player so you can check if the player still freezes..
If the player still freeze what I would recommend you to do is to update the firmware on the device...just follow the link below...
http://sandisk.com/Retail/Default.aspx?CatID=1376
Please rate accordingly...
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