Whirlpool duet washer, inner stainless drum rubs

Wow, check around the bellows, gray rubber seal in front between the stainless basket, remove any item. Didn't find anything now unplug unit remove top and lower machine covers. Run the flashlight along the outer tub while looking inside the stainless basket, locate any items that may jam rotation of the inner basket and remove.

there are 2 or 3 screws behind the top cover,but this wont get you to where the odor exists,its in between the inner and outer drum,you need to also remove the front cover including the door then remove the inner drum pulley and belt and then split the outer tub to clean out old detergent and fabric softener if you use this as this is where the smell is coming from

If the inner wash tub does not spin true, but wobbles and rubs against the outer plastic tub, when you try to spin it by hand. The problem is that the support arms or spider arms have failed. It is an expensive repair since the wash tub and outer tubs need to be replaced and the washer has to be torn completely apart to replace them. Check your warranty and see if the manufacturer will help with the repair costs. Get a few estimates, before deciding whether to repair or replace this. Sorry.

Sounds like one of the support arms holding the inner drum has failed. It is very expensive to repair, most of the time a new washer would be the cheaper than the repair. Sorry

go buy new washer the drum bearings have gone and it really is not worth repairing . it can be repaired but always found that it never lasts long once done.

You have a big problem here. It sounds like the bearings on the drum shaft are going. this is over $400 for the back half of the outer drum and you have to be a very good mechanic to get it all apart. I currently have mine apart for the same problem which I verified by opening the door of the washer and lifting the inner stainless steel drum up and down with the machine off, of course. The tub is supported by two large ball bearings on the shaft that is supporting the stainless steel drum, and they don't sell just the bearings and seal, only the back half of the drum. If it has gotten bad enough to rub against the front half of the outer tub, it will probably have to be replaced also, about $120. This was probably caused by overloading the washer or washing something that was unbalanced and heavy; this destroys the seal between the inner drum and the heavy bearings, also not available separately, and lets water into the bearings in the aft outer tub which support the inner tub shaft. If you want to try to take this apart to verify, try looking at Whirlpool consumer services technical education group presents #L-68, Job Aid Part No. 8178076. I found it online. It has detailed instructions how to take this machine apart if you are a technician or a talented amateur, as I am. Good luck.

First remove power from the washer. The top panel #2 in the diagram can be removed by removing the two screws in back. The kick panel #16 also has two screws that hold it in place. From there you should be able to find what you lost. Best of luck!

spin surpport defective,,,this part is under warranty,,lifetime warranty..contact whirlpool for replacement of spin basket,,onthejopb

I can't speak for all, but my GE front loader has a stainless inner and a plastic outer tub. I don't know what the benefit of a all metal would be. The plastic outer tub seems to hold up fine, The only problems I have expereinced with the washer tubs were the bearing going bad after the seal failed, but its 10 years old. I consider that normal wear.

how old iss your washer? do you have an owners manual. because usually there is an extended factory warrenty on the tub and basket. the only thing you would have to pay for would be the labor. Call whirlpool if you do not have a owners manual to find out. the bearing is compressed in the tub. does it sound like an airplain taking off in your house that's usually it.