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Posted on Dec 26, 2009
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Playing new fifa2010 on x boxx 360. working ok and then froze stating ''clean with soft cloth'' tried this but unsuccessful

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  • Expert 62 Answers
  • Posted on Mar 07, 2010
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Joined: Mar 07, 2010
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Check to see if there are any scratches or laser burn marks on the discs. Scratches or marks on discs will render the game discs unplayable or will freeze the game and will often show a message stating “Disc Read Error”. Best remedy for starters is to clean the discs and make sure there are no scratches or marks left on the play-side of the discs.
Laser burn, looks like complete or partial circular scratches around your disc, also known as “the ring of death”. This occurs to discs when the games console has been moved whilst playing, from an upright to a horizontal position or vice versa or simply knocked against or the wires may have been just tripped upon. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but professional disc repair services is normally rerquired to restore disc laser burn damage back to "As Good As New Condition".

For further help on Xbox & Xbox 360 disc repairs or to get discs professionally repaired, visit:

www.discREPAIR.ie

Check the More Info Section & FAQ section for more details on disc repairs.


Send your discs off to this Disc Repair Service and the discs shall be sent back as good as new.

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I cant play call of duty modern warfare 2 because if i do play it an error apears on the screen and says 'this disc is unreadable' and it ells me to clean the disc with a soft cloth and restart the...

Has the been played without a problem before??

The disk may be damaged. Try to use a "disk docter" if you know somebody with one. If you dont have try to put a little windex on a soft towel and clean the disk inside to out.

Are other game disk working ok with the 360? If no game or dvd disk are working then the dvd drive has failed and will have to be replaced. If you have any questions give me a comment.

Hope this helped!
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Xbox wont read brand new beyonetta disc

Possibly a bad disc? Check the back. Clean it with a soft damp cloth and then dry it with a soft cloth. If it doesn't work still, then return it.
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My xbox says the disk is dirty even when i clean it.

its the game the same problem happened to me your gonna have to buy the game agian

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If the warranty is still good abandon trying to deal with bad repairs and demand a exchange, have them replace it.
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My 360 freezes with only one game

Have you tried cleaning the game with a soft cloth? Check for scratches.
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