Display asks for "time of day". No keys will respond when pressed.
Vent and Light button works intermittantly.
When you open door light goes on normally inside microwave.
I tried unplugging unit for hours, then plug back in. Same problem
The Keypad is either faulty, or disconnected. Open the case, and remove the screws, holding the outer shell on. Inside, there should be a small board that covers the Keypad. Check to see if there is a ribbon cable, or some other type of connection going from the board to another part of the microwave. If all of the wires are connected, then you will probably need to replace the keypad.
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Thanks--where can I purchase the board? I have found the cable's, and have disconnected and re-connected the cable many time's with no help,
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