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Posted on Jan 24, 2008

Speaker volume on one side extremely low

I've had Dell A425 speakers w/subwoofer for 3.5 yrs, and all of a sudden the volume is one of the speakers is extremely low compared to the other. If I turn the balance to the low volume speaker, I can still hear it, but it is a whisper compared to the other.

Any suggestions would be greatly appreciated.

  • 1 more comment 
  • zeusboy Jan 25, 2008

    Yes, I tried everything that I can think of. It's not the balance control.

    Someone suggested to me to check the resistors in the subwoofer, so I took the back panel off but the innards wouldn't come out of the hole.??? All of it was connected to the back panel, which wouldn't come off, completely.

  • zeusboy Jan 25, 2008

    Maybe it is blown, but it was never turned up loud enough for me to consider it being blown.

  • zeusboy May 11, 2008

    I ended up just getting new speakers. I got the Bose Companion II, and they sound just as good, if not better than the Dell. Plus, there is no sub-woofer to take up space... they don't need one.
    http://www.bose.com/controller?event=VIE...

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Anonymous

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  • Posted on Oct 09, 2008
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I have the same speakers.
but isntead of one side going,
both sides are dead.
and the light on the control side doesnt even turn on
it is plugged in
but i do not know what is wrong

solutions please?
[email protected]

A

Anonymous

I had mine for 2 years and they work fine sometimes its probably you green thing that you plug into your computer try it in the earphone on your computer.

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A

Anonymous

Same thing has happened to my a425 speakers. Had them for about 5 years now, and all of a sudden I noticed the right side speaker (one with volume knob) has a lower volume than the other. Of course I checked the balance on the software side, everything's fine there. I opened up the right speaker to check the connections... everything seems connected ok, and the speaker inside looks fine, no corrosion or burnt-looking areas, speaker cone is fine. Definitely doesn't sound like it's blown, there's no rattling at all. I wonder if the magnet has somehow become weaker over the years... certainly possible, but that doesn't explain the difference between both speakers, they should have both weakened at approximately the same rate.

Maybe I'll think about calling dell for a replacement if my warantee is still good

  • James Prettyman Mar 23, 2014

    The pots are dirty,I have the same problem and I am going to open it up and spray some electrical contact cleaner on the pot( volume thingy)

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A

Anonymous

My a425 speaker went too! just one side.(control side)
did you hit the volume control on the tool bar next to the clock? right click it and go to advanced.
also go to control panal then to sounds.... make sure the balace it not on 1 side.
good luck. Target store has some nice speaker sub woofer.... look at the altec lancing VS2321.... they make your dell speakers .

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  • Contributor 43 Answers
  • Posted on Jan 25, 2008
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It sounds like a blown speaker to me.

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Schematic Diagram for A425 amplifier

Did you ask Dell for help? Just don't hold your breath - they would rather you get a new one from them but U can try. If nothing, check it out on Google - might get lucky!
tip

DELL A425 SUBWOFFER PINOUT

CABLE PIN OUT
PIN 1 SPEAKER 1 PIN 5 SPEAKER 2 PIN 3 INPUT 1
PIN 4 INPUT 2 PIN 8 EXTERNAL VOLUME CONTROL PIN 2-5-7-9 GRD
PIN 8 MUST TO GROUNDED FOR MAXIMUM VOLUME OUTPUT
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I need the driver for it, i have no sound

Anonymous,
There are no drivers for the A425 speakers. Make sure the power cable is attached to the speakers as well as the speakers plugged into the correct jacks. If your speakers are plugged in and powered on and u still have no sound; check to make sure the sound card drivers are installed.
Thank You,
Dell-Jesse L
Dell Social Media and Communities
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How to adjust volume on left speaker? volume is extremely low on that side.

Its most likely the balance or fader that is causing the volume difference. set both of them to the mid setting ( usually straight up on a round dial) and check the volume again. if its still low check the speaker wire connection if it looks good on the bad side try swapping the cables from left to right. if the same side is still low the issue is most likely the amp.
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A425 subwoofer, more bass? wires came off, no bass managment.

I wouldn't cross wires or leave one disconnected. Can you solder the wires back on the the control knob? Did you feel the subwoofer cone to see if it's working at all? I would guess the wire you didn't connect, is the subwoofer wire. Try putting it back to original cofiguration and solder the wires in place.
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pull off front plastic grill to access four screws on the speaker itself. Unscrew 10 screws on back to pull out the power board. The transformer is screwed to the bottom (4 screws).
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Need wiring and 9pin connector diagram

Dell (Altec Lansing) A425 Subwoofer Pinouts

This is a standard female DB-9 serial port.
Here are the pinouts.

Pin 1 = Left Speaker Out +

Pin 2 = Left Speaker Out - (Common Ground)

Pin 3 = Left Line In +

Pin 4 = Right Line In +

Pin 5 = Left/Right line In - (Common Ground)

Pin 6 = Right Speaker Out +

Pin 7 = Right Speaker Out - (Common Ground)

Pin 8 = Power A

Pin 9 = Power B

Jumper (short) Power A to B to turn on.
If you want a volume control you need to put one on the inputs. You will buy buy a stereo volume control or potentiometer.
Here is some info on how to do this.
http://g4tv.com/screensavers/features/43665/Pump-Up-The-Volume.html

Cheers!
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Internal Monitor speakers

Have you plugged its connection to your sound card on the pc? Check the connection again. it will help you.
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