Hi PMF1234_2000. From the symptoms you describe, it’s likely the
Speed Control Assembly Lever has become jammed internally. You should be able to inspect this yourself
and determine if that’s happened with just a little effort.
Be
sure to have your Parts List Manual on hand, too. If you don’t have the original you can easily
download a PDF version from the KA website: (http://www.kitchenaid.com/flash.cmd?/#/page/home).
Click
on Customer Care>Locate Manuals &
Guides> Enter the 6 character
model number, in your case use K45SSW, and select the first file K45SSWH0.pdf (341.41 KB)
listed under Parts List (1) and then
check to verify this matches your mixer model.
Turn
to pages 6 & 7, titled ‘Motor And Control Part’. Locate Illus. Nos. 1, 2, 3 & 4, Pivot
screw, Spring washer, Speed control assembly lever, and Control plate spring,
respectively. Carefully inspect these
parts to see if they have not come loose, particularly the pivot screw and
spring washer. Or quite possibly Illus.
No. 5, Speed Link & Cam is jamming against
some other mixer component and ‘locking’ your speed control lever. I would concentrate my attention in this
area.
If a
part has broken and needs to be replaced, here are five potential online vendors
in no particular order: RepairClinic.com; mendingshed.com;
searspartsdirect.com; partstore.com; and Grainger.com. Prices can vary widely between vendors, so do
your comparison shopping.
It
can be messy but quite gratifying to diagnose and repair your mixer yourself.
Finally,
here are some links to several excellent websites that detail the
disassembling/reassembly of a KA Mixer.
The mixers displayed in the links are different KA models, but the
principles are the same.
Between
these three websites and their excellent pictures and descriptions and your
Parts List manual, you should now be able to completely disassemble and
reassemble your mixer, should you decide to go that route.
If
you feel troubleshooting and repairing is beyond your capability, then I would
seek out a local small appliance repair shop in your area. KA Customer Care can
give you names of local KA authorized repair shops in your area, but you can
also do an online search to supplement what KA may provide you. Call to explain
your circumstances and find out their hourly rate and get an estimate of what
they think it would cost to repair your mixer. Also, always obtain three or
more estimates – do some comparison shopping.
Good luck and have
fun. I hope this helps. Howard, Burke,
VA
If this solution was helpful, please rate it, thanks! – hslincoln
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