Once some printers report paper jam, you most must go through certain procedures, even if you have removed the jammed paper, for the printer to print again. So I suggest you follow this procedure:-
i. Put off the printer and unplug it from its power source.
ii. Open all the covers/shutters on the printer (usually you will find one in the front or top and one at the back of the printer).
iii. Site the paper (if any) that has jammed and pull it out in the opposite direction of its movement. Do not pull in the direction it was coming out. (Pulling the paper in the opposite direction is important for the printer’s mechanism. Printer must be off). Never pull out paper from a printer when the printer is powered on.
v. Close all covers at the top, front or back.
vi. Power on your printer and you should be able to print again.
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Paper jams inside the printer
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Clearing credit card-sized paper jammed inside the printer
Credit card-sized and 4" x 6" sized paper must be loaded properly. If this media is not loaded properly, it will feed into the printer and will not exit. Credit card-sized paper should only be loaded in the ASF and in portrait orientation. 4" x 6" sized paper can be loaded in the ASF or cassette. But must be loaded portrait orientation.
If credit card-sized paper was loaded in landscape orientation in the ASF and did not eject (exit), please follow this procedure.
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