Canon PIXMA MP760 All-In-One InkJet Printer Logo
Posted on Dec 19, 2009
Answered by a Fixya Expert

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Paper jam My pixma is jammed with a 4x6 piece of computer paper which I can't see or find.

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  • Master 434 Answers
  • Posted on Dec 21, 2009
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Joined: Dec 16, 2009
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This model has 5 places where you might encounter jammed paper. Since you said you cannot see it, I suspect that it may be one of the following:

1) Inside from the front - (This is a similar to accessing the print cartridges). Raise the scanning unit until it stops (cartridges move to the center). Open the two inner covers. Gently clear the jam. Try not to touch the printer components. Close both inner covers, lower the scanning unit. Press <OK>

2) Inside transport unit - Open the rear cover. Remove the jammed paper or any bits that you may find. Close the rear cover. Press <OK>


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Remove the paper following the procedure below.
(1) Load a single sheet of the same paper in the Auto Sheet Feeder in portrait orientation.
Do not load it in the landscape orientation.
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If you cannot remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon Service representative.

James Mac 
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