First of all remove battry and reinsert it but don't push the ON switch.Press imate keyboard top second left and second right (near by call keys) buttons together, holding down with push the soft reset button,these all three buttons should be pressed firmly.after this a message will appear on the screen then press 0.this will hard reset ur device and restore the factory settings.
I have same problem... the screen stays white blank... I tried this procedure,,, nothing shows on the screen??? there is no apparent sign of breaking of anything. And I don't recall dropping the unit...
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Same problem... nothing appears on the screen...just white out....did a hard reset, it plays sound as if the reset was complete...cant be sure as there is nothing on the display....anyone there to help. this unit is more that a year old not under warranty.
i just has the same problem my i mate open for a will then it turn sometimes white and sometimes blue ,and when restart it it hardly open,or it get mewhite or blue screen
have similar problem, after hard resetit shows serial on top of screen and v 1.0 at the bottom of the screen,if i connect to pc serial changes to USB at the top, can someone help?
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