Go into device manager find the camera uninstall it then get out your system disk restart the computer and reinstall it see if that corrects your problem. It sounds like the driver got corrupted
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You may need to install drivers for the webcam. Go to http://us.acer.com/ac/en/US/content/drivers and go down the menus to your specific laptop, then download and install the drivers.
ok this problem is caused by the wrong drive installed for the Crystal Eye Web cam.
even thoguh the camera shows that it is installed, the application looks for a specific one for the model you have. Unfortunatly Acer used 3 models of the camera without telling you which you have and calls all of them "crystal eye web cam"
go to acer.com select their support section and download all driver and applications available for the camera. you will need to try then 1 at a time til you get the one that works for your system
Try to locate the camera driver and do a update also might be a fix download for the Crystal Eye Cam through Acer Or another download site. Another idea would be to get a driver Program which checks all your drivers on the main items like keyboard, web cam , mouse, monitor, graphics the one i use is DriverDetective works great!
This is a common problem for Acer models using Crystal Eye. Delete the web cam from Add or remove programs. Delete all pictures from My Documents. Reinstall Bison Web cam driver. Will work!!!
i have an acer aspire 5720, my crystal eye web-camdoesn't work either, well most of the time, it says a program stopped it from working, i have moved all photos into a new documents folder as suggested, but still doesn't want to work, any help would be much appreciated.
Uninstall, then reinstall with latest drivers this will be where to start, is web cam attached permanantly? if not try it on another pc if it is try a usb web cam with your laptop. In other words try to do some trouble shooting to narrow down where we need to focus our attention to get you going again
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