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The error 51.2M is a laser error on this printer. M indicates that it relates to the Magenta toner cartridge. If the reset below does not work then you need to call HP support or just get a new original Magenta cartridge and it will work.
A cold reset might resolve this issue if the printer does not have a laser hardware error.
I have provided the steps below to help you perform the steps.
Caution: The printer settings will go back to the default factory setting.
Press the green (Select) button to continue.
Turn the printer off.
Perform a cold reset.
Turn the printer on.
Watch the control panel.
When the memory starts counting, press and hold the green (Select) button.
Continue holding the green (Select) button until the Ready, Data, and Attention lights flash once, and then stay on steady.
Release the (Select) button when the Ready, Data, and Attention light are on steady. The control panel will display SELECT LANGUAGE.
Press (Down Arrow) button once. The control panel will display COLD RESET.
Press (Select). The printer will perform a cold reset and then continue its power-on sequence.
If this message persists get a new Magenta Toner cartridge or contact an HP-authorized service or support provider.
NVRAM Reset:1. Turn the printer power off. 2. Press and hold GO. 3. Turn the printer power back on and continue to hold GO until the Attention, Ready, and Go lights turn on. 4. Release GO. 5. The device lights will begin cycling from font to rear. The NVRAM initialization will run until completion and the device will go to the ready state.This
will help.Good Luck
Try an NVRAM initialization Turn printer OFF Press and hold the GO button Turn printer ON, continue to hold the GO button for at least 20 seconds. The GO, Attention and Ready LEDs each turn on. Release the GO button. The printer lights will cycle. After the initialization the printer will return to the ready state.
If the drum cartridge has not been replaced, it must be replaced before resetting the counter to avoid damaging the printer.
Power off the printer.
Open the front door.
With the front door open, hold down the Continue button while powering on the printer.
Keep holding continue until all lights start flashing then release the button.
Once only the Error light is on, close the front door.
At this point Continue, Ready/Data, Toner Low, and Load Paper should all be lit.
If the previous set of steps did not go as described then do not continue. Please complete the previous set of steps again.
Wait for the printer to make a sound as though it is about to print something. (This may take a minute.)
Press Cancel 4 times SLOWLY (1 second between presses) to cycle through lights until ONLY the Toner Low light is on. (It may take more than 4 presses.)
Press and hold Continue until all the lights cycle through and go back to Toner Low
Cycle power on the printer.
Press and release the Continue button to print out the settings page. Under Cartridge Information it should read Photoconductor: 0K
Try the NVRAM reset procedure which resets all the counts in ROM and places the machine back to factory default. This will not work if the drum uses a chip to tell when it is done. The NVRAM reset is done by powering off the machine. Press and hold the Go button. Turn the printer on and continue to hold the Go button. After the Go, Ready, and Attention LED's tuirn on, continue holding for at least 20 seconds. During this process, the Attention, Ready and Go LED's will each turn off. Release the Go button. The device LEDs will begin cycling from front to back. The NVRAM init process runs unitl the printer is in the Ready state,
If this doesn't work it could be a damaged formatter board. Contact Hp tech support: 1800 334 5144.
This indicates a Service Call Error. Turn printer OFF, wait a few seconds and then the printer ON. If the alarm continues, perform a factory reset: 1. Turn the printer OFF.
2. Check that the front cover is closed.
3. Turn ON the power switch while holding down the GO button.
4. Check the Toner/Drum/Paper LED#s are lit.
5. Release the GO button and check that all LED#s are off.
6. Press the GO button eight times.
7. The printer settings will be reset to factory default.
8. The printer will then initialize and return to Ready status.
If the problem continues and the printer has a one year limited exchange warranty. If the printer is in warranty, call Brother Customer Service at 1-877-Brother (1-877-276-8437) for warranty options.
If the printer is out of warranty, contact a Brother Authorized Service Center for repair by clicking on the link below: http://www.brother-usa.com/service/default.aspx
Ok, try this--1.power off printer 2. open front door 3. press and hold continue and cancel buttons 4. power back on 5. wait until light sequence stops om error 6. power off and back on.
this resets factory defaults on the printer..
More or less your printer fuser has gone bad. Replace the fuse. I suggest that when buying a printer you don't with dell 1710N these printers gives a lot a problem. I work with them every day at work.
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