Lines on the display panel. I have less than 2 year old Sony Bravia, model KDL-40v300 and have 3 green lines and 4 purple or red lines appearing on the screen. I have been told that it is a display panel problem and it must be replaced. Is there another alternative for solving this problem. I have also been told that this is a manufacturer's defect but Sony and Sears refuse to solve the problem. Please help.

Unfortunately, no. The panel must be replaced to address issues of vertical lines like this.

The cost of this far exceeds the need for repair. You should probably just replace it; either that, or ring up Sony again and escalate, escalate, escalate.

The keyword here is: escalation.

As far as it being a manufacturer's defect: it's not. Vertical lines on panels are nothing new, and Sony is by no means unique in having panels that go bad. It is something that "just happens" on these sets. The defect rate is freakishly low; the overall quality of the product is good, and the set has performed adequately throughout the manufacturer's warranty period. I hate to sound like a blowhard, but in some respects, that's why they offer you an extended warranty. The manufacturer only guarantees your product will last a year--that any defect should reveal itself within a year. True? Who knows.

In most cases where a defect truly is the cause, they extend that original manufacturer's period to cover the inconvenience to customers.
In your case, Sony has not extended any kind of warranty coverage beyond that one year.


I wish I had better news for you, and I wish you the best.