Hi! I had the same problem with my nv-gs11
I tried everything i could for about 3 hours :( even tried to open the damned thing but no luck with that... But when i gave upp on the camera i just happend to fix it...... But it is on your own risk of damage.... So here is what i did. Have the camera turned on and have the outer door out all the way... Then i just gave it a few light bangs so it went in a bit.... And WOALLA!!! it started to sound bzzz and the hatch went all the way upp again :) Hope it works for all you with the same problem! Bye
To install the battery:
Note: To open the battery door, you will need a paper clip or thin pen.
1. Take the paper clip and use the end to press down on the door latch.
2. Holding the latch down, push the battery door up.
3. The door will slide up and spring open, allowing you to access the batteries.
4. Place the battery into the compartment. Be sure to match the (-) on the
battery with the (-) inside the compartment.
5. Slide the battery cover to its original
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