Question about Philips Senseo HD-7810 Coffee Maker

3 Answers

My senseo is leaking water more than brewing coffee

Water comes out of the back of the maching leaking both back into the resavoir and onto the counter resulting in a mess and about 1/3 of a serving coffee. I washed the removable parts, tried the other pod holder, and inspected the "shower head" for clogs. Still the same result.
Incedentally I had no problems until I started using the cappucino pods made for the machine.
I discarded the instruction manual so I would appreciate any troubleshooting advice you may be able to offer, even that information which is listed in the manual.

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  • 4 more comments 
  • katska Jan 29, 2008

    I, too, have this problem now and then -- By experimentation, I found if you load the pods with the "Senseo" name up (the "flat side), it seems to alleviate much of the leaking. It is also important to line the pads up exactly in the middle of the holder. Anyone else have any ideas??

  • Velvil Mar 17, 2008

    The water flows through the channel but does not flow into the cup,instead it floods the unit and the counter top .What is causing this problem?

  • camperlady May 31, 2008

    I am having a leaking problem also. I have cleaned and checked the placement of the pods and still I get more water on the counter top than coffee in the cup.

  • Anonymous Aug 08, 2008

    Water is still left in the resovoir.. at least an inch. Is this normal?

  • ssourgirl Oct 02, 2008

    I have the same problem and have tried the solution posted several times but it doesn't work.

  • Anonymous Apr 22, 2009


    mijn senseo lekt zowel aan de boven kant water als aan de onderkant als ik een lekker bakie koffie wil is hij nog niet eens voor de helft gevuld met koffie en je moet uitkijken dat je je vingers niet verbrand door het warme water want het komt er aan de boven kant uit ipv via het trechter systeem

    mvg b.geveling



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The leaking out onto the counter is coming from the reservoir. I had the same problem and was about to throw my Senseo out. Here's how to fix it.
When you put the reservoir back onto the Senseo the bottom fits into a hole that is surrounded by a rubber seal. The seal appears to be attached to the bottom side of the plastic shelf that the reservoir sits on. The problem is that the seal has pulled partly away from the plastic surface to which it is attached allowing water to leak onto the counter. Put a little glob of clear silicone sealer (like you use around glass) onto the end of your little finger and work that along the upper edge of the seal where it meets the plastic shelf. You want to be sure you go all the way around and that you squeeze the sealant into the crack between the seal and the plastic. When you're finished, wipe off any excess and make sure that the inside edge of the seal (that fits around the nozzle from the reservoir) is free of any excess silicone. Let it dry for a day and you're ready to go. I did mine and it works great now. No more leaks.

Posted on Oct 22, 2008

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I was having the same problem and it appeared that the water reservior was leaking. When I disassembled the unit, I found that a flexible rubber tube that runs between the top of the unit and the back of the unit actually had a tear in it. I am going to the hardware store today to purchase a replacement tube and zip tie clamp fasteners. I'm guessing this will be a $5 fix. I'll check back in once it's completed.

Here's a link to the senseo repair manual that give instructions on how to take the unit apart and also lists replacement parts. FYI!

Posted on Dec 24, 2008

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We have found that when this happens it is because it is not
closed properly, so it is not creating a tight seal needed to pour out the coffee. I have been shown to close the coffee maker
with both hands on either side of the top of the lid and push the lever down with both thumbs. Only after making sure the pod or
pods are evenly distributed in the holder [sometimes better if done while not in the machine] and also making sure top is lined up evenly with bottom [and you are not forcing it closed] only firmly closing it
. I have also found with espresso pods we have to put them in the espresso pod holder out of the machine and pour a bit of hot water over the pod first, that we have poured out of the cup after running one cup out of the machine to warm the cup.

Posted on Jun 18, 2008

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Posted on Jan 02, 2017

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1 Answer

Just descaled my 2 year old SENSEO machine. Everything working well EXCEPT only coloured water comes out into the cup. tried with several different pods.

Hello, Chris -

The problem may lie with the small tube which pokes a hole in the coffee pod. The tube may be blocked by bits of coffee grounds or loosened scale.

You will need to remove the holder into which a pod is to be inserted.

You then should be able to snap the holder apart.

Then, you should find the small tube which pokes a hole in the pod for brewing.

Use an unbent paper clip to try to gently dislodge anything that may be blocking the tube. Do this over the kitchen sink while water runs over the tube.

There are also tubes which inject water into the pod. Find them and use the paper clip to dislodge any clogs.

Reassemble the coffee maker.

Without inserting a pod, run water through the machine in the brewing cycle - 3 separate times. Place a glass or metal measuring cup to collect the water. Notice if any debris comes out with the "brewed" water.

Then, insert a pod into the machine and run the brew cycle to determine if the coffee is properly brewed.

If the coffee still isn't brewed properly, I suggest you contact Senseo (owned by Philips) Customer Service by telephone. I have no idea where you live, so I cannot provide you with the correct telephone number to call.

I am answering from the USA.

Best wishes.

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