Question about Philips Senseo HD-7810 Coffee Maker

3 Answers

My senseo is leaking water more than brewing coffee

Water comes out of the back of the maching leaking both back into the resavoir and onto the counter resulting in a mess and about 1/3 of a serving coffee. I washed the removable parts, tried the other pod holder, and inspected the "shower head" for clogs. Still the same result.
Incedentally I had no problems until I started using the cappucino pods made for the machine.
I discarded the instruction manual so I would appreciate any troubleshooting advice you may be able to offer, even that information which is listed in the manual.

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  • 4 more comments 
  • katska Jan 29, 2008

    I, too, have this problem now and then -- By experimentation, I found if you load the pods with the "Senseo" name up (the "flat side), it seems to alleviate much of the leaking. It is also important to line the pads up exactly in the middle of the holder. Anyone else have any ideas??

  • Velvil Mar 17, 2008

    The water flows through the channel but does not flow into the cup,instead it floods the unit and the counter top .What is causing this problem?

  • camperlady May 31, 2008

    I am having a leaking problem also. I have cleaned and checked the placement of the pods and still I get more water on the counter top than coffee in the cup.

  • Anonymous Aug 08, 2008

    Water is still left in the resovoir.. at least an inch. Is this normal?

  • ssourgirl Oct 02, 2008

    I have the same problem and have tried the solution posted several times but it doesn't work.

  • Anonymous Apr 22, 2009

    goedemiddag

    mijn senseo lekt zowel aan de boven kant water als aan de onderkant als ik een lekker bakie koffie wil is hij nog niet eens voor de helft gevuld met koffie en je moet uitkijken dat je je vingers niet verbrand door het warme water want het komt er aan de boven kant uit ipv via het trechter systeem

    mvg b.geveling

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The leaking out onto the counter is coming from the reservoir. I had the same problem and was about to throw my Senseo out. Here's how to fix it.
When you put the reservoir back onto the Senseo the bottom fits into a hole that is surrounded by a rubber seal. The seal appears to be attached to the bottom side of the plastic shelf that the reservoir sits on. The problem is that the seal has pulled partly away from the plastic surface to which it is attached allowing water to leak onto the counter. Put a little glob of clear silicone sealer (like you use around glass) onto the end of your little finger and work that along the upper edge of the seal where it meets the plastic shelf. You want to be sure you go all the way around and that you squeeze the sealant into the crack between the seal and the plastic. When you're finished, wipe off any excess and make sure that the inside edge of the seal (that fits around the nozzle from the reservoir) is free of any excess silicone. Let it dry for a day and you're ready to go. I did mine and it works great now. No more leaks.

Posted on Oct 22, 2008

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I was having the same problem and it appeared that the water reservior was leaking. When I disassembled the unit, I found that a flexible rubber tube that runs between the top of the unit and the back of the unit actually had a tear in it. I am going to the hardware store today to purchase a replacement tube and zip tie clamp fasteners. I'm guessing this will be a $5 fix. I'll check back in once it's completed.

Here's a link to the senseo repair manual that give instructions on how to take the unit apart and also lists replacement parts. FYI!

http://www.eserviceinfo.com/downloadsm/19109/Philips_Senseo%20HD7810/10.html


Posted on Dec 24, 2008

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We have found that when this happens it is because it is not
closed properly, so it is not creating a tight seal needed to pour out the coffee. I have been shown to close the coffee maker
with both hands on either side of the top of the lid and push the lever down with both thumbs. Only after making sure the pod or
pods are evenly distributed in the holder [sometimes better if done while not in the machine] and also making sure top is lined up evenly with bottom [and you are not forcing it closed] only firmly closing it
. I have also found with espresso pods we have to put them in the espresso pod holder out of the machine and pour a bit of hot water over the pod first, that we have poured out of the cup after running one cup out of the machine to warm the cup.

Posted on Jun 18, 2008

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Posted on Jan 02, 2017

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1 Answer

Just descaled my 2 year old SENSEO machine. Everything working well EXCEPT only coloured water comes out into the cup. tried with several different pods.


Hello, Chris -

The problem may lie with the small tube which pokes a hole in the coffee pod. The tube may be blocked by bits of coffee grounds or loosened scale.

You will need to remove the holder into which a pod is to be inserted.

You then should be able to snap the holder apart.

Then, you should find the small tube which pokes a hole in the pod for brewing.

Use an unbent paper clip to try to gently dislodge anything that may be blocking the tube. Do this over the kitchen sink while water runs over the tube.

There are also tubes which inject water into the pod. Find them and use the paper clip to dislodge any clogs.

Reassemble the coffee maker.

Without inserting a pod, run water through the machine in the brewing cycle - 3 separate times. Place a glass or metal measuring cup to collect the water. Notice if any debris comes out with the "brewed" water.

Then, insert a pod into the machine and run the brew cycle to determine if the coffee is properly brewed.

If the coffee still isn't brewed properly, I suggest you contact Senseo (owned by Philips) Customer Service by telephone. I have no idea where you live, so I cannot provide you with the correct telephone number to call.

I am answering from the USA.

Best wishes.

Apr 19, 2018 | Coffee Makers & Espresso Machines

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Philips Senseo HD7810 /40 stops midway brewing


This lookes like a problem I experienced with another model of the Senseo. The problem here was the 470nF X-capacitor in the capacitive power supply. (230VAC models) Try replacing.

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Saeco Vienna machine...after brewing a couple of cups of coffee, water leaks from somewhere and comes out underneath the front grilled tray and onto the counter. Can I do the repair with the proper parts?


Depending on your ability to do some technical and minutious manual work, unmounting and remounting the machine is feasable.

Concerning the leaking, what I've seen most is a leak from the seal under the water tank. Any leaks coming form there would occur even though no coffee would be dispensed. (i.e: Idle mode)

If leak is ONLY occurring when brewing cofee, I would check the following:

1- Check if the water inlet on the back of the brew unit is filled with residue (the inlet looks like the end of a smoke pipe)

2-Open the machine, take out the interior, and verify the water tubes coming in and out of the boiler. They both should be sealed with 2 small o-rings. After time, o-ring tend to expand under heat and may start to leak.

Hope this helps

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Senseo coffee maker


http://www.eserviceinfo.com/downloadsm/19109/Philips_Senseo%20HD7810/10.html
OK above is a service manual, this is what the techs use to fix, it. Use the exploded diagram,and troubleshooting guide, and you will no doubt sort it very quickly.
http://www.devicemanuals.com/guide/Home%20Appliance/Philips/Philips-SENSEO-Coffee-Maker-HD7810-75-54-User's-TXpBNE1qTT.html
Download the user manual above.

Apr 03, 2010 | Philips Senseo HD-7810 Coffee Maker

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Coffee comes out as weak as coloured water! far too weak.


you probably are not putting enough coffee in to strengthen the coffee

Apr 25, 2009 | Philips Senseo HD-7810 Coffee Maker

1 Answer

Leaking from bottom


Are you sure its not leaking at the top? in any case
call senseo at 866-4-736-736 866-4-Senseo and describe the problem.if you have purchased or received it as a gift less than two years ago they will send a new one FREE.

Nov 09, 2008 | Philips Senseo HD-7810 Coffee Maker

1 Answer

Brand new, first run, leaking?


You must have the carafe lid ON. The reason is the lid has a dome on top that pushes up to let the brewed coffee come down. With the pot off look in there with a flashlight....you'll see that the 1 inch dome pushes up on the spring loaded stem.
You MUST have the lid in place or the brewed coffee won't drain into the pot.

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Latch will not snap closed


Had the same problem.I fixed it by carefully prying the top lid apart,the latch had become detached from the slider inside.Simply snap the latch back onto the slider and snap lid assembly back together.Do all this unplugged with reservoir empty.

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