I get the E 3 error message which I understand means paper jam. There is no paper jammed in the printer. I unplugged it and replugged it and it sill shows the E 3 message.

You could try unplugging the printer from the wall outlet, wait a few seconds then replug. Often times HP printers require a memory reset to clear up problems. There is no need to unplug from the computer, just the outlet.

Remove the jammed paper. Unplug the printer from the mains and PC. Inspect the rollers, etc for tiny paper piece(s) that may be stuck, or other debris. Try to clean rollers and make sure they are dry.
Keep printer unplugged for about 2 minutes and replug and try a test print.
Also make sure thatyou have waited long enough for the printer to heat up before giving a print job.
Finally, it could be an issue with the paper sensor. If this is the case, you will probably have to take the printer in for servicing..

Hope that helps!

Make sure there are no bits and pieces inside your printer. You can check this by opening your printer cover and checking the 'cartridge run-way'. If you can't find anything unplug then replug your printer.

Hi,
In my home office this error message came up, E021. I opened the Printer cover, closed it, unplugged and replugged and got a Paper Jam message. I removed the paper jam and did the cover/plug routine. Now I have a message CHECK PRINTER OPEN AND CLOSE COVER. But I can't find anything wrong! I have been searcing for an explanation of the error message online, but haven't found that either. my printer may be infested by aliens.
The best advice I can give is to reseat the various parts (drum and toners).

Thanks

unplug your printer and plug it again...

Hi,
Remove the jammed paper. Unplug the printer from the mains and PC. Inspect the rollers, etc for tiny paper piece(s) that may be stuck, or other debris. Try to clean rollers and make sure they are dry.
Keep printer unplugged for about 2 minutes and replug and try a test print.
Also make sure that you have waited long enough for the printer to heat up before giving a print job.
Finally, it could be an issue with the paper sensor. If this is the case, you will probably have to take the printer in for servicing..

Remove all paper...(inspect closely for paper jammed way inside!)

also remove both ink cartriges, reinsert them one at a time carefully and properly....also double check the number code on the ink

the jam error could be either paper or cartriges confusing the printer. let me know if it works....k

sometimes the paper gets jam internally if the small piece of paper is just not letting the gears to move fluently this problem cad occur.for resolving this the whole printer needs to be opened and cleaned part by part.
but sometimes unplugging the printer from the main power outlet for sometime the replugging it again resolves the problem.

Ok, the paper jam could be due to one of the following:

• Check for paper in the paper tray
• Check the size of the paper in the paper tray to see if it is the same as what the printer is set for.
• Defective D-roller
• Debris in the paper path
• Gears not turning or broken gear
• Defective paper tray
• Broken input sensor flag
• Defective input sensor board
• Defective system cable 2
• Defective system board
• Exit Sensor flag (Fuser)
• Exit Sensor board (Fuser)
• System cable 1

First try a hard reset - unplug printer from power source, wait a minute and replug. If it still does not work, uninstall the driver, reboot PC and reinstall (or download latest version from lexmark.com.

If there is no bit of paper or debris stuck in the rollers, it would indicate something more serious, and in need of servicing. If your machine is under warranty, I suggest you take it back to the shop and get it replaced.

If your warranty has run out, then you'll either have to get it serviced or buy a new printer (whichever works out cheaper for you)

Hope that helps!

Usually paper jam error message on this machine is either caused by a physical paper jam or a printer error. To distinguish between the two I understand that you have already checked with the printer if there any paper or foreign object but there is none however, just to make sure you have checked everything out, check the left the side to double check. Now there is really nothing that you can see I really means that it is a printer error and that you would need to contact Epson directly to get a replacement. I do not recommend tearing off the printer because that's voids your one-year manufacturers warranty.