Hi.
If you cannot start the Lexmark productivity studio, then the software may need reinstalling.
Reinstall the software using printer disk, or download from Lexmark website.
Also test using a replacement USB cable. A too long or defective USB data cable may cause the AIO not scanning.
If you have misplaced printer disk, follow instructions on link below to download drivers:
How to install a Lexmark printer when the...
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