Red lines on plasma screen.

Picture show red and black dots.

Hold down the cursor button towards the green line, it's really that easy...

You can start here: http://www.support.philips.com/support/catalog/catalog.jsp;jsessionid=87CE21B6A8264B83B8D00501ADACA8BF.app107-drp1?_dyncharset=UTF-8&country=&categoryid=FLAT_TV_CA_US_CARE&userLanguage=en&navCount=1&groupId=TV_GR_US_CARE&catalogType=&navAction=push&userCountry=us&title=Flat+TV+(plasma%2C+LCD)

Enter the exact Model Numbere in the search text field.

First verify the exact Model Number of your TV. Mine is a 42PF7220A/37.

go to:
http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?ctn=42PF7220A/37&scy=us&slg=en

On this page I found listed under "Software & drivers" the Firmware Upgrade Software 42PF7220A/37 v1.5.0.0

I downloaded the compressed file and extracted it to a USB Flash Drive.
After you extract the file you will have 2 files...."autorun.upg" and a "readme.txt".
Print out the readme file the delete it off the USB Flash Drive
Make sure the USB Flash Drive has only one file on it (autorun.upg)

Then just follow the instructions from the "readme" file.

Fixed the "Menu" problem for me.....

You can start here: http://www.support.philips.com/support/catalog/catalog.jsp;jsessionid=87CE21B6A8264B83B8D00501ADACA8BF.app107-drp1?_dyncharset=UTF-8&country=&categoryid=FLAT_TV_CA_US_CARE&userLanguage=en&navCount=1&groupId=TV_GR_US_CARE&catalogType=&navAction=push&userCountry=us&title=Flat+TV+(plasma%2C+LCD)

Enter the exact Model Numbere in the search text field.

First verify the exact Model Number of your TV. Mine is a 42PF7220A/37.

go to:
http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?ctn=42PF7220A/37&scy=us&slg=en

On this page I found listed under "Software & drivers" the Firmware Upgrade Software 42PF7220A/37 v1.5.0.0

I downloaded the compressed file and extracted it to a USB Flash Drive.
After you extract the file you will have 2 files...."autorun.upg" and a "readme.txt".
Print out the readme file the delete it off the USB Flash Drive
Make sure the USB Flash Drive has only one file on it (autorun.upg)

Make sure the TV is turned off.
Put the USB Flash Drive in any of the USB ports on the TV.
Turn the TV power on with the Power Button on the righthand side of the TV.
The TV will display an Update screen.
Let the TV run through all 3 processes.
Turn the TV off and remove the USB Flash Drive.
Power the TV back up.
Hopefully the Updates fixed the problem.....

sounds like your tv in shut down mode why lamp needs 2 be replaced nominal cost 120 200$

here is a link to the manual faq are in there sound like software
http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?scy=CA&slg=ENG&cat=FLAT_TV_CA&sct=PLASMA_LARGE_32_42_SU&grp=TV_GR&session=20090102155723_65.38.34.98&ctn=42PF7220A/37&mid=Link_UserManuals&hlt=Link_UserManuals

I think its something on the picture frame board or on the line output board. I would sway to the line output simply because I think but not sure that error code is linked to the line output stage plus when you unplugged the cable the voltage seems within parameters. Good luck.

Sorry sounds like you have a bad panel Try changing picture format if the lines don't dissappear or change bad panel

A tech will need to come out. When the tech do come out have him unplug the Y main and see if the led goes solid greem if it does have them replace the Ymain and the Y upper/lower boards. Most likely that will be the problem.

Try Callind Tritrtonics in Maryland or Try calling Phillips direct

they should be able to advis you on how to purchase a new screen

Lou Margo
Allied Electronics
[email protected]