Replaced the ink now the message on the front of the printer says cover open and it will not work at all

1. Make sure the printer is turned on, then open the printer cover.



2. Do one of the following:
   
   
   • If the red error light is on, press the Maintenance button.
   
   
   
   • If the red error light is flashing, press the Maintenance button. You see Ink Cartridge Replacement, highlighted in the Advanced Settings menu. Press OK.
   
   
   
3. You see a message on the LCD screen telling you that ink cartridge replacement will begin. Press OK to continue. The print head moves to the replacement position.



4. Open the cartridge cover.



5. Press in the tab on the back of the cartridge and lift the cartridge out of the printer.



6. Lower the cartridge back into the holder, with the green circuit board facing the front. Then gently push the cartridge down until it clicks into place.



7. Close the ink cartridge cover.



8. Press OK and close the printer cover.
   
   The printer begins charging the ink delivery system.



9. When you see a message that charging is complete (after about a minute), press OK.

How to install or remove ink cartridges To print normally, install or remove ink cartridges in an orderly procedure.

How to install ink cartridges

1. After confirming that the printer is powered on, open the front cover. The ink cartridge holder moves to the replacement position.

2. Take out an new cartridge from its casing and gently remove the orange protective tape in the direction of an arrow.

Caution: Do not attempt to reattach the protective tape once you have removed it. Do not touch the gold electrical contacts or the print head after removing the protective tape.


3. Insert the color cartridge into the right slot and then the black cartridge into the left slot.
Note: Push up on the nearest side of the cartridge until it clicks into place.


4. Confirm that the ink cartridges are installed properly.

(A) The ink cartridge is not installed properly.
(B) The ink cartridge is installed properly.


5. Close the front cover. Wait until the preparatory operation is complete; it takes about one to two minutes.

How to remove ink cartridges

1. After confirming that the printer is powered on, open the front cover. The ink cartridge holder moves to the replacement position.

2. Remove the ink cartridges.
Note: Handle the ink cartridges carefully to avoid staining clothes and surrounding work area.






.

Good luck

Hi,
If you turned the machine off and replaced the cartridge, you can get this error.

Could you try the following procedure below please to clear the error, thanks.

1. Turn on the unit.
2. Open the top cover to access the print cartridges.
3. Remove the new cartridge that is causing the message.
4. Reinsert the cartridge and close the cover. The following message will appear on the front panel: "Press 1 for new cartridge or press 2 for a used cartridge."
5. Press the 1 on the numeric keypad of the HP product.

If the message, press 1 for new cartridge or press 2 for a used cartridge, "does not appear after removing and reinstalling the new cartridge, and the low ink warning message still displays,

follow the steps below:

1. Turn on the unit.
2. Open the top cover to access the ink cartridges.
3. After the cartridges stop moving, unplug the power cord.
4. Remove both cartridges and close the top cover.
5. Plug the power back in. The unit will reinitialize and a message will appear to insert the cartridges.
6. Open the top cover and reinsert the ink cartridges. Close the top cover. The message,
7. Press 1 for new cartridge or press 2 for a used cartridge," should appear.

Hope this helps
Regards.

no prob try -- As a technician, I have worked on tons of printers. This particular error had stumped me for a while, but I finally found the cause. As others had pointed out before, it can have alot to do with some obstruction in the print path, the gears, or ink on the clear plastic encoder strip. You're on the right track - I found the the purge cap (the white sliding mechanism that the print head parks to when it's not in use) was not lubricated well enough from factory. If you lubricate the sliders with some white grease (don't get it on the small wipers or the black caps) the mechanism can now slide more freely, and the unit can park the head properly without giving you the dreaded head homing error 5100 (or E-2-2 on the LCD display) Keep in mind that this repair will probably require you to remove the right panel off of the printer to gain access to the purge mechanism. There are two screws behind the printer, and two in front for each corrosponding side panel (the front screws are behind the grey front panel of the printer - open the top cover to see the clips which hold the front cover on) Hope this helps some of you out.

Have you tried

1. Taking out all the cartridges
2. Power down the power
3. Power up the printer
4. Open the scanner Cover
5. Close the scanner cover
6. Message will ask you to put the ink.
7. Put in Black
8. Close scanner cover
9. It may ask you whether the Black is being changed.
10. Open the cover.
11. Install Cyan.
12. Repeat step 8-10 for the rest of the 2 colours.
13. It should resolve the Black ink empty message.

Let us know if this works.

Thank you.

i have dismental all side covers along with front cover of ink compartment
and i found one of the lever attached with front cover and other end
attched to the inner mechanism was disconneced.once i hooked up the lever end
with inner mechanism, my problem has been solved.now my printer works good.



thanks


girish patel

Hi

1. Make sure the printer is powered on, and not printing.
2. Open the printer cover.
3. Do one of the following:

3a. If the red error light is on (cartridge is empty) press the MAINTENANCE BUTTON.
3b. If the red error light is flashing (cartridge is low) press the MAINTENANCE BUTTON. You will now see the Cartridge Replacement highlighted in Advanced Settings. Select OK.
3c. If the error light is off (outdated cartridge), press the DOWN ARROW MENU button to choose MORE OPTIONS. Press OK, then select INK CARTRIDGE REPLACEMENT.

4. You will now see a message on the display telling you that the ink cartridge replacement will begin. Press OK to continue. The print head will move to the replacement position.
5. Open the cartridge cover. Press in the tab on the back of the cartridge, and lift the cartridge out of the printer. Dispose of it carefully.
6. Unwrap the new ink cartridge. DO NOT touch the green circuit boards, or remove ANY labels.
7. Lower the cartridge into the holder, with the green circuit board facing the front. Gently push the cartridge down until it is firmly seated.
8. If you need to replace another ink cartridge, repeat steps 5-7 above.
9. Close the cartridge cover. Press the front corner of the cartridge cover forward to lock the cover into place.
10. Press OK, and close the printer cover. The printer will begin charging the ink delivery system. Once charging is complete, press OK to finish.

Dear customer,
According to Dell documentation, the Dell Personal Inkjet Printer J740 will display this error message if it detects a short circuit in one of its two ink cartridges. Solution:
To fix this problem, you’ll need to replace the faulty ink cartridge (it’s possible that both cartridges have a short circuit). First, press the Power button on the printer to turn it off and open its front cover. Turn the printer back on and wait for the ink cartridge to stop moving. Remove the color cartridge and close the front cover. If you receive the error message again, you’ll need to replace the black ink cartridge. Repeat this process for the color cartridge to test it for a short. If you continue to receive the error message, you’ll need to replace the color cartridge, too.

Please Rate this solution. Thank You..

You should reset the printer.

Solution: Insert one of each color ink tank MP830

New Page 1 More Than One of the Same Ink Tank is Installed When installing or replacing an ink tank, only one of the following ink tanks should be installed. If the ink tank is not installed correctly, an error message will display.

1. Confirm that the printer is powered on and press the Open button. (The paper output tray will open.)
   
   
   
   
2. Lift the scanning unit (printer cover) completely. (The print head will move to the replacement position.)
   
   
   
   Note: When the scanning unit (printer cover) is opened more than ten minutes, the print head moves to the right side. If this occurs, close the scanning unit (printer cover), and open it again.
   
   
3. Open the inner cover.
   
   
4. Press on the tab to release the ink tank, then remove it from its slot. If you are replacing multiple ink tanks, make sure to replace one by one.
   
   
   
   
5. Insert the ink tanks into the print head. Note: Press the mark "PUSH" on the ink tank firmly until you hear a click.
   
   
   
   
6. Ensure that all the ink tanks are installed properly and the ink tank lamps light red.
   
   
   
   <7> The ink tanks are installed properly.
   
   <8> The ink tanks are not installed properly.
   
   Note: Ink Tank LampYou can check the status of each ink tank according to the way its lamp flashes.
   
   • - On: The printer is ready to print.
     
   • - Slow flashing (at about three second interval): Ink is low. Prepare a new ink tank.
     
   • - Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error.
     
   • - Off: An error has occurred and the printer is not ready to print.
     
     
7. Close the inner cover and the scanning unit (printer cover). Note:
   
   
   
   • When closing the scanning unit (printer cover), be careful not to jam your finger.
     
   • When starting printing next time, the print head cleaning launches automatically.