When I click on Printers and Faxes on our Windows Server 2003 R2 Standard x64, I get a screen that says Canon CLC-ir3200-C1 PS Ver 2.1 - on Server - Paper Jam. We have checked the Canon printer and cannot find a paper jame. Any ideas would be appreciated. Thank you.
First check all the tray's and make sure the papersize dial inside the paper cassette is set on the correct papersize,this is the most causes for false paper jams.Open and close all covers machine will send a reset data.Switch the machine off for 3 minutes untill it shows offline on the server and switch back on.
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