PALOMA PTG-74PVN-1 Code C8 12 my water heater started heating the water normal and after 10 seconds it shut off and then it comes on and off again, and the remote displays code C8 12. Can anyone help me with this situation.
C8 is the last stop in the point of burner ignition and a total of eight error codes. Error code 12 is a supplemental code that means your LP gas supply is too low...have your LP tank service and try again.
HTH,
Mike...
Hello,
Some things to consider:
How long was the unit operating prior to this malfunction?
Who installed the unit?
Is the unit less than 3 Yrs old?
Does the unit have a 1/2 or 3/4 inch supply line?
Are you getting any other supplimental codes, such as "76"?
Answer these questions as best you can.
Error code is the supplimental code for low gas supply, LP or Natural gas. To figure out why you're getting that code, is the question.
HTH, I continue to monitor my reply status to look for your response.
Mike...
Hello,
Contact Paloma/Rheem customer (800-432-8373) support; if the unit is only 2-1/2 yrs old, Rheem will most likely cover the part but not the labor. They will also recommend a local installer in your area.
Most times Rheem will also email you the procedure for taking care of this problem yourself[ if it is a service related issue.
HTH,
Mike...
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Hello, my water heater is natural gas
How long was the unit operating prior to this malfunction?..... 2 1/2 YEARS
Who installed the unit?.... PLUMBER
Is the unit less than 3 Yrs old?....3 yrs old
Does the unit have a 1/2 or 3/4 inch supply line? 3/4 INCH
Are you getting any other supplimental codes, such as "76"?.... NO
How long was the unit operating prior to this malfunction?..... 2 1/2 YEARS
Who installed the unit?.... PLUMBER
Is the unit less than 3 Yrs old?....3 yrs old
Does the unit have a 1/2 or 3/4 inch supply line? 3/4 INCH
Are you getting any other supplimental codes, such as "76"?.... NO
i there i have issue with error code c 813 turns on after 2 minutes turns to error c 813 dosent wrk
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