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What is the problem with this? Are you referring to the Music on Hold? If so, what do you have for MOH? What phone system do you have? The 3300 ICP can have the music embedded into the programming. All other Mitel systems have to use an external source. You should contact your vendor for assistance.
If you're referring to the hold time, you should contact your vendor to change it.
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Press and hold the up arrow key while booting the phone. Configure telephone - YES, Network Parameters - yes, then NO until you see Change. Set the appropriate information, IP address, default gateway, ICP IP address, TFTP server address, etc.
You should be warned that this gains nothing except making another device on the network that requires deliberate management.
Unplug the power from the phone. Hold down the Down Arrow key, and power it back on while holding the key. You will get an option to default the phone to factory settings.
This is set on the buttons for the phone from within the system programming. Individual buttons can be set to NO Ring, Ring, Ring Continuous, Delay Ring, or Delay Ring Continuous.
Continuous meaning that even if you are on the phone, it will ring audibly on your phone. If it's not set to continuous, it will only give a blip.
You should contact your vendor for assistance in setting this up.
Login to phone system or you can setup the time thru the console or a sub attendent phone. If the class of service has that option. It is a little different for the different Mitel phone systems.
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