Included software incompatible with vista. works with xp. vista eos utility says it does not recognize camera. cannot acquire pix from camera. must use xp, then transfer to vista machine. Thanks, ****
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I have the same problem. According to Canon, my camera (the original Digital Rebel - 300D) cannot be detected by Vista and software support for Vista for this camera will not be pursued by Canon. They suggested a card reader, but that's not the point.I have the same problem. According to Canon, my camera (the original Digital Rebel - 300D) cannot be detected by Vista and software support for Vista for this camera will not be pursued by Canon. They suggested a card reader, but that's not the point.
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You can download the driver aand reinstall it from this link: http://www.nodevice.com/driver/EOS_400D/get37008.html
Make sure your existing Canon software, if any, is removed before installing the new driver.
If this doesn't work you can always purchase a card reader and extract your photos directly from the memory card.
Your problem is that Canon have not yet released a Windows 7 driver for your camera.
You might be able to run the software you have if you set Windows 7 to "compatibility mode". This makes your current software believe that it's running on a pc using an earlier version of Windows.
Vista is your problem. Solution...buy an inexpensive card reader to download your pics to a folder you create on your desktop. From there, you can send the pics to your photo editing software.
You should get a card reader and use that instead, because it's much quicker to download. However, also look at Canon's website, for newer versions of the software.
You can copy the photos to a temp directory, then have zoombrowser import the photos from that temp directory (instead of directly from the camera). This way you can utilize zoombrowser's naming function during the import.
I believe there are 2 modes of usb transfer that you can pick in the camera. They are set somewhere in the menu in the options. If you go through the menus thoroughly you'll find it. One option is for connecting the camera directly to a printer and the other is for computer transfer (there might also be an Auto setting but I don't remember for sure). Make sure that setting is set for computer transfer. If that doesn't fix your problem, re-install or update EOS Utility / ZoomBrowser.
I am not sure about this matter but it seems there is a problem with your new computer. it might not recognize the usb cable. try to plug your camera in another USB port and try again.
I have the same problem. According to Canon, my camera (the original Digital Rebel - 300D) cannot be detected by Vista and software support for Vista for this camera will not be pursued by Canon. They suggested a card reader, but that's not the point.
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