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I have a brand new ONE 130. It will turn on and get passed the Tom Tom logo screen, then stops at the next screen: orange box, illustrated Tom Tom device and an illustrated hard drive at the bottom left of the screen. It does not go passed this screen. Please help. Thank you!
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Take it back to shop. You stated worked out of box then stopped working so assume brand new. Also contact tomtom support as it was a common problem with tom tom one and under guarantee they replaced mine.
First you need to reset the tom tom by holding down the power button for about 10 seconds, it will restart itself, from there it should get passed the tom tom logo.
If it does not do the job, then you need to connect your gps to a computer, then back up the files then you restore the files back on it after formating the gps.
If you turn on your tom tom gps device and the only thing that comes on is the tom tom display screen, then you need to reset it first. To reset it, what you have to do is to hold down the power on/off button for about 15 seconds and that will reset your tom tom, if it does the same, then you have to reinstall the tom tom application on it.
To reinstall its software, you connect it to a computer then it will detect the device, then the latest software downloads will come up, download it on to your gps, now when you plug it into your car and turn it on, it will get passed the tom tom display screen and start up normally.
Hope this information helped.
I am enclosing a few screen captures to help you find your way.
Language
Tap
the Change preference icon. It is the one with the blue wrench to the
left of thae orange arrow on the top picture. Once you are in change
preferences, use the right arrow to explore the options. Find the icon
that is shown on the next picture (the Flags). Use the Up and down
arrows that will show to the right of the list of languages to select
the language you want.
If you wisely made a backup of your device using 'Tom Tom Home', use the 'RESTORE' option!
Otherwise try 'Tom Tom Home' while connected to the Internet and select 'Update' my One: it should re-load and update all missing components (including the MAP) that your machine is allowed to have.
Tap the "Change preferences" icon Tap the Arrow Icon until you reach the screen with the "Set Clock" Icon Tap how you would like the time displayed Tap done Set the correct time to display Tap Done
You have the option of unchecking items you don't want installed and updated every time you connect to TomTom Home. Reset the entire unit and update again to fix the error
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