Helen, check with support, they might be able to help you. Good luck,,, Mechanic
http://www.tomtom.com/support/index.php?Language=4
SOURCE: How can I locate my lost/stolen tomtom?
my name is miles when i got a tomtom i put it on buddie list means i can messege from tom tom to another and they can tell where i am and me where they are so i can locate my tomtom where ever it is any street town state even country i can press buddie bring me to miles and the other tom tom on buddie will bring my straight to miles my tomtom
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same problem. NO idea how to fix
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