REFRIGERATOR LG LFC25760SW WILL NOT TURN LIGHT OFF. AREA WHERE BULB IS OVERHEATED, MELTING PLASTIC SURROUNDING IT. HOW CAN I SOLVE THIS PROBLEM? THE DOOR EVEN WHEN HELD OPEN AND THE BUTTONS THAT TURN THE LIGHT OFF WERE PRESSED DIDN'T WORK, LIGHT STILL STAYS ON. WHAT CAN I DO?

It sounds like permanent damage.

Were the doors left open at anytime? If so it has a thermostat that will shut off the lights to keep from getting too hot, If they werent left open, could be bad bulb or stuck or bad light switch on the door, all very easy fixes.




Sean

Karri,

I experienced the same problem with my LG refrigerator (model LFC25760ST). Came home from a weekend trip only to find that the light bulb assembly had melted and dropped onto the top shelf. The interior of the refirgerator compartment was very warm (est. 70 to 80 degrees) and everything in it had spoiled. Fortunately, nothing worse had happened. (According to consumer information on the Internet this LG refrigerator is suspected - but not proven - to have been the cause of a couple of house fires.)

There was no recall, however, because the reports to the Consumer Products Safety Commission were for less than 5% of this model sold in the U.S. But if you contact LG customer service (1-800-243-0000) whether your unit is still under warranty or not they should send someone out to replace the lamp assembly at no charge to you - this one with a heat sensor that serves as a backup to turning the lights off once the doors are closed.

Newer LG refrigerators have LED lights instead of incandescent light bulbs so they don't produce enough heat to warm the interior of the fridge or melt the light housing.

To learn more about other folk's similar experiences with these LG refrigerators just do an Internet search using "LG and "LCF25760" and "melted plastic." (Note: Leave the other letters after the five numbers in the model number off - they only refer to the exterior finish [i.e., "ST" = stainless steel] and unnecessarily narrow the search so as to miss some links.

Good luck with LG customer service.

grm

LG had a circuit board malfunction with many french door models with fridge lights staying on with the door closed. the bulb lens usually overheats; deforms; and falls off. the plastic frame surround is warped too. the bulb sockets are darkened too. if this is the case, call LG and they will usually repair this overheating issue for free. you can just unscrew the bulbs for the meantime.

You have a bad main board with a relay stuck shut. Call an LG dealer and ask them if there is a service bulliten on your model. If there is, your parts are free.

LG has had an issue with this and has re designed the lamp cover and the lamp holder itself. contact your nearest parts supplier with your model and re order this part and you will receive the new upgraded cover.

yes, contact LG for this known problem. it's a circuit board defect. the tech should replace both bulbs w/lower wattage, plastic bulb lens, lens surround and bulb sockets themselves. be sure to have your fridge model # and serial # handy.

Maybe this will help.. here is a link for you to get the service manual.. Hope this helps..

http://136.166.4.200/contents/Fridge/LFX25960/LFX25960_Service_Manual.pdf

The control board relay switch for the light bulb stuck in the on position and needs to be replaced along with the light cover and housing.  There is also a replacement light harness that has a high limit switch to shut off the lights if this happens again.  LG knows about this problem and if you call LG customer service, they will grant a one time warranty extension to take care of this problem.