Other compatable cartridges

take out your cartridges and check you have remove yellow tape over the air hole, if you don't remove this printer won't print.
Ensure the cartridge numbers are correct, all epson cartriges look the same but the green chips are different so they are not interchangableThe cartriges should fit into the holder with a click, if they are not pushed home fully the ink wont flow.

Installing/Replacing your ink cartridges:
1. Open the printer, and then press down on the cartridge carrier levers.

2. Remove the used print cartridge or cartridges. 3. If you are installing new print cartridges, remove the tape from the back and bottom of the color cartridge, insert the cartridge in the right carrier, and then close the color cartridge carrier lid. 4. If a black cartridge is included in the box contents, remove the tape from the back and bottom of the black cartridge, insert the cartridge in the left carrier, and then close the black cartridge carrier lid. 5. Close the printer.

Sometimes the ink cartridge carrier won't automatically move to its loading position even when the printer is on and the cover is open. Follow the steps below:

1. Unplug the printer from the power source.

2. With the cover open, hold the solid white strip that connects from the carrier assembly to the ink cartridge carrier and gently slide the cartridge carrier to the center of the printer.

3. Remove the used cartridges.

4. Load the new cartridges. Close the cover.

5. Plug the printer back to the power source.

Epson software does not permit printing when any of the cartridges are empty. It is a way to make sure you purchase more ink (It stinks, we all agree). They also use the color cartridges to make up black ink, then print the black over the top!! Again a way to make sure it uses more ink than it is supposed to.
Good thing is there are plenty of compatibles on the market that work very well and cost much less than Epson OEM's.
Sorry it is not the answer you are looking for.
Regards GM

as long as the color print cartridges remain in the printer you should be able to print in only black and white.
If the error message does not come up and prompt you to chose this option, you should be able to tell the printer to print in black .

(1) go file print or print
(2) a gray box will pop up click on properties
(3) Click color
(4)click gray scale

This should do it for you!
(5) select black print cartridge only

At a guess you've bought a compatible generic cartrige. I had a similar problem different printer.

I had to by a genuine cartrige, worked fine. Contacted the generic cartrige provider, explained the problem. Returned cartriges and got refund no problem.

It looks like the generic cartrige makers are seeing some solutions to chipped cartridges but not all.

your newly installed cartrige which is the colored one is not detected or mybe damage....may i ask if how many times did you refill already your cartrige?refilling a cartrige can cause damage to its circuit i suggest purchase a new colored cartrige and see if it works.

Black - #94

Tri-color - #95 or #97 (#97 yields more pages)

Photo - #99

Thanks for using Fixya.

PS. Here is the page of available cartridges if in US. PSC1610 Ink

no, you can get the 95 colored cartridge from the link. Just buy it

http://www.overstock.com/Office-Supplies/HP-95-Tri-Color-Ink-Cartridge/2670953/product.html
Good Luck
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you have a defective color cartridge or contacts on the new color cartridge are dirty clean with micrifiber cloth moistened with rubbing alcohol and then try if this doesnt work you have a defective color cartridge

first of all the most important auestion is have you used compatible ink cartridges or genuine ones, because the print head clogs up with compatible ones, i really doubt that the cartridge you installed is damaged because i haven't come across this and i am a canon technician, i know this model well