(1) My Tomtom One xls freezes at the startup screen, the one with the finger on it. It then takes a reset to get out of it.
(2) If the USB cord is plugged in, it freezes at the blue screen with a picture of a unit with the cord plugged in. If the cord is then removed, it proceeds to (1).
I've tried the reset procedure, but no joy..
Any ideas?
Jim
SOURCE: Tomtom One
If you have the programs downloaded from tomtom home then you need to copy them to the sd card that you purchased. In the home program you can choose to install the programs and map to the sd card. It takes a bit of a search to get the tomtom home program understood. The credit card with the codes is an authorization code for the program.
SOURCE: PC does not recognise TomTom
Dont use a HUB, connect it directly to the PC.
Reset the unit by pushing a bent paperclip or pin into the hole on the bottom marked 'reset' turn it back on, plug it in & charge it via USB overnight or as long as you can in the car, make sure the led on the top is green, tap the bottom right of the screen & check the battery symbol on the unit says charging underneath.
If this doesn't help.
contact them about the problem...
http://www.tomtom.com/support/support.php?ID=2
SOURCE: frozen startup screen
jump up and down on it about 27 times sorry 28 and see if that helps, it did me - i then went and bought a MAP
SOURCE: TomTom ONE has flashing "X" and picture of TomTom
I found this.
Question: Device shows a flashing cross when turned on.
Answer:
If your device only shows a cross after you turn it on, the TomTom application is not installed or cannot be found.
To solve this, follow the steps below.
Manually remove the TomTom application:
Reset your device.
Connect your device to your computer.
Turn on your device by pressing the power button for 5 seconds.
Do one of the following:
Windows: Click Start > My Computer and then double-click the Removable Disk for your TomTom device.
Macintosh: Double-click the desktop icon for your TomTom device.
Delete all files except the following:
Do not delete any of the folders!
Do not delete the files antitheftw.bmp, lowbatteryw.bmp and splashw.bmp (if present)!
Reinstall the TomTom application:
Start TomTom HOME
Select an option:
I previously updated my device on this computer
I never updated my device on this computer
Click Done and then click Device > Disconnect Device.
Your device should now start up again. If it hasn't started up after 10 seconds, press the On/off button.
SOURCE: Cracked screen for Tomtom One XLS
same problem with my too crack screen on tomtom xl one...could it be replace?
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