Install disk set up for brother mfc-3820cn multifunctional fax copy scan photo printer

that is fax a option in machine setting

Hi


Please read the manual to fix your problem.
Users Manual - English
Quick Setup Guide - English
Windows VISTA Installation Guide - English
Software Users Manual - English

Printers usually have a separate driver for scanning and printin.

You might need to install that driver into the pc where you want the scan to come out on. It usually comes out when you insert the install disk.

If you do not have the install disk, just go online to the brother printer website and type in your printer model number usually it will show you the drivers needed to install and instructions to do it.

1st You download Printer Driver. Brother Free Printer Driver After this install the Printer driver in the system.
Installation of Printer Driver

• Go to the control panel
• Click on the System Icon
• Click on the Hardware Tab
• Click on the Device Manager then
• Select the Unknown Device or printer device where yellow Question Marks sign on it.
• Right click on it and uninstall it.
• After this go to the top of the device manager and click on scan for hardware changes.
• Driver installation Wizard start.
• Brows Your Driver from the Hard Disk and click on next.
• Driver will be install.

It may or may not work, but try installing as Administrator and setting the program's EXE into "Compatability Mode for XP SP2",and also, running as Administrator. Windows 7 just doesn't want to support any hardware over like a year old... Drivers are a HUGE issue. Especially for older stuff. Compatability Mode is one way round it but not always.
Also try installing in SAFE MODE if all else fails, still set Comp mode & run as Admin tho.

First guess is you have a bit of dirt (often white-out from people scanning corrected paper that's not quite dry) stuck on the fax scan window. This should be described pretty well in your user manual (which you can download online from brother.com).

Its also possible that there is dirt (typically loose toner) on the laser scan window (there's a laser that shines through it to get the image pattern on the drum). That window is often along the bottom of the unit under the drum/cartridge (take the cartridge out and look). The Brother manual I've seen seems to ignore this possibility.

Print streaks DO NOT mean cartridge drum replacement in many cases !! On brother Intellifax or MFC or other laser copier/printer/fax, keep in mind that either the fax/copy scan window OR the laser scan window can get dirty. If the fax scan window is dirty, you see streaks on outgoing faxes and copies (but NOT incoming faxes). If the laser scan window is dirty, you see streaks on all prints (copies, faxes, print-from-computer).

Note also that when transporting/moving some laser copier with the toner cartridge inside, the toner can get out and make a big mess inside (including getting the laser scan window dirty). An air compressor can be usefull to blow it out. And sometimes using alcohol to clean is a BAD idea (maybe incompatible with plastic and rubber parts). A damp rag is probably fine.

Click the link below. Try installing drivers first, if that does not work, install firmware.

http://welcome.solutions.brother.com/BSC/Public/Templates/DownloadTop.aspx?NRMODE=Published&NRNODEGUID=%7b2C7B4D65-D5B3-47BF-958E-322BE5EFDCA8%7d&NRORIGINALURL=%2fbsc%2fpublic%2fus%2fus%2fen%2fdlf%2fdownload_top%2ehtml%3freg%3dus%26c%3dus%26lang%3den%26prod%3dmfc3820cn_us&NRCACHEHINT=NoModifyGuest&prod=mfc3820cn_us&reg=us&c=us&lang=en

Install fax software . You can do this with the following procedure:
go to control panel, go to add and remove softwares and then in install windows components install fax .It will ask u for a windows cd

Did you read the software manual which is part of the install cd? Or download it here: www.brother.com (choose country and your mfc). At faq you will find some more important infos about scanning by help of paperport.

FIRST OF ALL YOU WILL NEED TO INSTALL THE BROTHER MFC SUITES CD THAT CAME WITH YOUR MACHINE, WHEN YOU HAVE DONE THE INSTALLATION, BRING UO THE PROGRAM PAPER PORT OF YOUR MONITOR, PUT THE COPY THAT YOU WANT SCAN ON THE FLAT BED, IN THE UPPER LEFT HAND YOU WILL SEE PHOTO OR TEXT CLICK WHICH EVER YOU ARE SCANNING, NOW CLICK SCAN ANOTHER SCREE WILL COME UP AND ASK YOU IF YOU ARE USING THE FKAT BED( THE GLASS OR THE DOCUMENT FEEDER. CLICK THAT, NEXT TELL IT AGAIN PHOTO OR TEXT OR WHAT EVER THEN CLICK SCAN, ON THE SCREEN YOU WILL SEE THE SCANNING TAKING PLACE, THEN YOU WILL SEE THE SCANNED ITEM  EITHER IN MY DOCUMENTS OR MY PICTYRES DEPENDING WHERE YOU TOLD YOUR COMPUTER TO PUT THEM HOPE THIS HELPS, GOOD LUCK BROTHER SR TECH