Question about Bose (321GS) System

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Bose 312 Sound Cuts in and out

Everyone once and while the sound cuts in and out. Sounds almost like its shorting out.

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Most amplifiers design to cut out when there is an overload, such as playing the music too loud. It helps protect the device from being damaged. If the device does it at low volume, and does it sometimes, check the wring to the speaker, something might be shorting it out intermitently.

Posted on Nov 28, 2009

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Posted on Jan 02, 2017

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1 Answer

My Bose cinemate 1 sound keeps cutting in and out. What is the most likely solution?


Chances are it has what is called a cold solder connection /or the audio ic heats up and cuts out

Oct 10, 2015 | Bose "CineMate 1 SR Digital Home Theater...

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Bose 321 series II giving very dull sound in all inputs. Occaisionally the sound cuts and comes back with full and bright trebble, but then cuts back to original dull sound. I cant see anything the ad


Try the following:

1) Switch the unit off completely, using the powerswitch on the back of the bass box.
2) Switch the unit back on via de switch on the bass box.
3) The display should read BOSE 321 and than be dark.
4) Insert a CD and switch the unit on with the remote by selecting the CD/DVD mode.
5) When the sound is now OK, it means that you need to contact Bose to ask them for the latest software update for your unit. After updating your system. The problem will not reoccur.
6) in case the problem continues and at start-up using a CD, no improvement of sound is heard, the system should go into repair. Contact Bose in your country and ask for return instructions.

Jan 13, 2014 | Bose 321GS Series II System

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Sound Module Cuts Out


Most likely the audio connection. What other devices are neat it that can create a magnetic field?

Feb 08, 2013 | Bose CineMateR 1 SR System

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My brand new Yamaha RXV 467 in all modes the sound cuts out periodically for a short time. It is random and very annoying. I checked all speaker connections and the sound cuts out even in...


It sounds like you have a intermittent problem in the driver output stage, it should be exchanged for a new one, because this is a problem that can not be fixed easily.

Dec 23, 2010 | Yamaha RXV467 Receiver

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Sound keeps cutting out. Have to reboot to get back. Please help


you can try uninstalling and reinstalling the drivers,or also try to update it

Jun 14, 2010 | Bose Companion 5 Multimedia Speaker System...

1 Answer

Outside bose speakers keep turning off after a few seconds


It sounds like the speakers are either peaking and shutting down or they are dodgy. Check the volume going into the speakers and turn it down see if that works, otherwise take the speakers back. It might be worth trying a different set of speakers as well

May 24, 2009 | Bose Lifestyle V30 Home Theater System -...

1 Answer

Lifestyle 30. sound stops, i unplug and plug back in and works for short time and quits. unpllug and plug back and works a short time and quits.


What you describe, sounds like a speaker short. Are you using the Bose wiring with their ends and no cuts in the wire? (splices) It's not too uncommon to extend or shorten a wire. The fastest way to find a short is to disconnect your speakers at the speaker. Be careful to keep the wires separate if they are not on plugs and turn on. If it cuts off (power) or says (protection) on the display that lets you know your speakers are ok and you have a short in the system or a wire. Next, disconnect wires at the sub one by one and test until it causes the system to cut off or short. Leave that speaker disconnected from the sub and test with all others connected. Now you've located the channel that has the problem. First just connect the wire again to the sub. if it cuts out, run a new wire from the sub to the spkr, for testing purposes make it a short wire if possible and test. If you need to use a Bose plug at the sub to test spkrs go buy one at Bose, don't cut your factory wire just yet. If a new plug works then cut and replace. Make sure you use electrical tape not scotch tape or duct tape. If it works fine, test the new plug on the old wire and see if it works. If it does your done, if it doesn't, run a new wire to the speaker with the new plug on it. If after all this and it still doesn't work. Sounds confusing I know, It's just process of elimination, that's how we do it in the field. If all your speakers are disconnected and it still cuts out, it could be the sub or the receiver. Take it to a Bose store and they can check each piece for functionality. If it needs repaired let Bose do it. Hope this helps.

May 10, 2009 | Bose Lifestyle 28 System

1 Answer

Sound cuts out from time to time


Hi, your system has some problem on the bass module which overheats the thermal sensors built in the bass module/subwoofer. I recommend that you bring the bass module to the Bose service center near your location.

That is the only solution...

Mar 18, 2009 | Bose Lifestyle 18 System

1 Answer

Bose surround sound system cuts off


Hi when you turn on check all your speakers work check connections make sure the wire has no stray strands touching the fault could be in the sub unit this is possible / or your speakers one or more could have gone short circuit due to exessive volume thats if you play loud. Had a party lately .Just joking .Regards kirk

Dec 10, 2008 | Bose (321GS) System

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