After calling an authorized technician and the thermador support line, neither of which solved my problem, i was told a HARD RESET of the PROBE is all that is required. This problem originally occurred on my Thermador double oven after a power outage and rendered my oven unusable b/c the probe light would not go off -- even though i had never used the probe!
To hard reset the PROBE, turn off the oven at the breaker box, plug in the probe for 1 minute and remove it, then turn the power back on at breaker box, and probe light goes off!! Also, since i didn't have the original probe and to buy a new one would be $80, I borrowed a friend's Thermador probe (different model but it still worked). It cost me $85 for the service visit, 2 weeks of nonoperational oven, and about 5 hours time -- hence the reason i am making this post. It is a golden trick!!
What did NOT work -- turning off power to house again for 15 minutes to reset the OVEN, and disconnecting the probe wires from control panel so probe isn't recognized.
It worked! Thank you, Lisa!!!
Me again! We had a power outage, the probe light error went on, and we did this hard reset again, and it worked! Thank you so much for taking the time to post this!!!
Worked on our new 2017 model! So impressed that I joined Fixya. Great concept. Thanks Lisa for taking the time to post.??
Hi! Was wondering if this truck ever STOPPED working for you!
Worked perfectly thank you so much
Another option. My double oven is a SEC302BS. This light came on while cooking the Christmas turkey. Thank goodness for the lower oven - we were all stumped. The next day I figured out that by running a Probe cycle that it will shut the probe light off after completion. So, press BAKE, set it at 300, press START. Now it will ask for a PROBE temp., set it at 200 and press START. Let the oven heat up and wait for it to finish. BTW, the PROBE will not get to the set temp of 200. Mine ran for about 10 min. and then display END, BEEPED and was done. PROBE light was gone! I searched all over and could not find a simple solution and stumbled into this one. I hope it works for you. Good luck! Also, YOU DO NOT NEED TO BUY ANOTHER CONTROL BOARD!! .....at least not for this issue.
We had the same problem -- probe light came on after a power outage. Insert/remove of probe while power to oven turned off worked great. Thanks!
I can also confirm the "Insert/remove of probe while power to oven turned off" for one minute worked perfect for me!
Thank you!
Worked for me too! Same issue : power outage, probe light on. Did probe hard reset and it worked....
It worked. I was very skeptical, because it does not make sense. But it really works.
Has worked twice for us now. I wrote the instructions on the title page of the owner's manual for future reference. Here in California we can have days' long power outages during fire season. This is good information to keep on hand.
I've tried both of the suggestions and none have worked. Anything else?
Thanks so much for posting. It worked for us after a power outage.
So what is even the answer? We just have to buy a new probe
Thank you. The probe reset worked for me after a power outage.
This worked for me as well! I honestly didn’t think it would but it did. I tried many other things before this, all failed. THANK YOU!!
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Hey i just got knocked out of the session can you please get back in to the session
I just had the same problem after a power outage and this worked! Amazing. Thank you for sharing!
Lisa Anderson this was a great help it worked just as you said.
THANK YOU
Same thing just happened to my oven after a power loss. I tried the solution of turning off power to the oven at the breaker, plugging in the probe for one minute, removing the probe, and then restoring the breaker. It worked!!! Thermador are you listening? Can't you fix this problem if it has existed for years?
This worked! Thanks!!!
Hi,
If
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Problems Electric Oven is Heating Slowly or Poorly
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