Mine had the horizontal lines you are talking about. 1st check a test picture. Click on Menu, then Settings, then go to Product Support. From there click System Diagnosis and go to bottom and click on sample picture. If you see the same problem there, then you may want to research the possibility of installing a t-con board. You may want to try calling Sony 1st and have them walk you through the basic service repair items. I was very lucky and installed a new t-con board I purchased with all the other boards on Ebay. Good luck with solving your problem! Ron
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