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Posted on Nov 25, 2009

My husbands jensen nvx430bt is frozen on the screen with settings, blue tooth and multimedia on it and we can't return to the main screen and maps! HELP!!!

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  • Posted on Mar 14, 2010
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Any luck getting this fixed. Mine is in the same mode and I don't know what to do????

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Mine does this from time to time. I pull the SD map card, power it off, and hit the reset button while the unit is unplugged. These units are notorious for this. But then again, they're inexpensive. No receipt ... well, you're pretty much stuck with it. No receipt, no return or repair.
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Hi.


This happens when the language files stored in your Jensen's memory get damaged. The Sat Nav system will look for new language files on your USB memory, and return the error.


Often the problem happens because you formatted the disk.


I suggest to start trying to set language to English.

In theory you are supposed to restore the flash image from original CD or computer backup.



A first attempt to fix the problem can be done resetting the Sat Nav. Just take out the battery for ten seconds.


If you have the original CD, files to be restored are in the IGO folder, and must be copied into the flash disk.


Files to be copied are

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If that does not work, contact Jensen/Audiovox clicking here, they will enable a download of the language files to replace the damaged ones.
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