Try to reinstall your blackberry software since unlocked blackberry storm 9500 software usually has previous network configuration. But to make sure what exactly your problem you can bring your phone at local mobile repair shop and asking them to check your phone.
1) Here is how you back up your device.
2) Here is how you reload the software cleanly on the device.
3) Here is how you restore your data to the device if it is not backed up automatically.
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