No New Email Alert Sound or Vibration

Setup the Vibration
This option allows you to set your device to vibrate and ring.
1. From the main Settings page, tap My device tab ?
Sound.
2. Tap Vibrations.
3. Select a vibration pattern and tap OK.
- or -
Tap Create to then use an on-screen touch circle to
create your own custom vibration pattern. Tap Save to
store the new vibration pattern.
Sound Settings
From this menu you can control the sounds on the phone as
well as configure the display settings.
 From the Home screen, press and then tap
Settings ? (My device tab) ? Sound.
The following options display:
Silent mode via Device Options Screen
Silent mode is convenient when you wish to stop the phone
from making noise, in a theater for example. In Silent Mode
the speaker is muted and the phone only vibrates to notify
you of incoming calls, or other functions that normally have a
defined tone or sound as an alert.
1. From the Home screen, press and hold
(Power/End) until the Device options screen displays.
2. Tap either Mute, Vibrate, or Sound from the Device
options screen to activate or deactivate these features
(the current mode displays).
You can download the User manual from the site below

https://support.t-mobile.com/docs/DOC-9140

Select the profile you want to use,then select 'customise' select 'ok' at the bottom of your screen, select volume on the new display page to verify your volume level, select back to previous page, then select 'alert type', now you can make selection of how you want your phone to alert you of an incomming call. i.e. Ring; Vibration Only;Vibration and Ring; or Vibration then Ring.

This most likely has to do with the sound profile that you currently have set. Go into the sound options, see if there is a detailed option available to increase/decrease the ring volume or vibration.

Some phones have the option to turn on an alert and vibration for text/incoming call.s

Hi nanro346,
Editing the Normal - Message Profile 1.Touch >Settings > Sound Profile >Normal. •Touch the name field and not the radio button to the right. 2.Touch drop-down menu (upper-right of the screen) and selectMessage. 3.Touch the Message Alert Type field, select one of the following and touchSave: • Melody: the phone rings using the ring melody selected in the Ring tone menu. • Vibration: the phone vibrates 3 times. •Vibration & Melody: the phone vibrates and plays a melody simultaneously. • Mute: the phone is silent and does not play a melody or vibrate. 4.Touch the Message Alert Tone field, touch to select a ringtone and touchSave. 5.Touch the Message Alert Repetition pull-down and select one of the following options and touchSave: • Once: repeats the message alert once. • Periodic: repeats the message alert periodically. 6.Drag the Alert Tone Volume slider to the volume level you desire (range is 1-7). 7.Touch the Vibration Pattern field, then touch to select Vibration 1 - 3. 8.TouchSave to return to the Sound Profiles menu

The msg alert tone depends on the current sound profile of your phone (like normal, silent, driving etc).
1. Go to main menu -> settings -> phone profiles. You should find all the profiles available in the phone. For example, we will change the msg alert tone for 'normal'.
2. Tap on the box with the double arrow (>>) symbol next to normal. You should enter a screen saying call alert type, voice call ringtone etc.
3. There is a drop down menu at the top right side of the screen. Tap that and select 'new messages'.
4. 'message alert type' should be melody or vibration & melody, depending on your preference.
5. now select 'message alert tone'. The phone has a number of tones already stored. Select one of these.
6. Or select 'sounds' at bottom right and browse to any file you want to set as message alert tone instead..
7. Save and exit !!

----pls rate if you find it useful-----

there is some sound setting prob. u jst change ur message sound setting.

1)tap on settings
2)next tap sound profile
3)next tap normal
4)then tap on the upper right side (the dialog box that says call) with the drop down arrow
5)choose message
6) then you can set it from there, you can change the setting of your msg alert type, alert tone, alert repetition, alert tone vol, and vibration pattern.