1. Turn off your printer on its back 2. Open the front cover 3. Push and hold continue and cancel buttons while turning the printer on again. 4. release when only the error led is lit 5. Close the front cover
This is actually a Lexmark made printer. This site should help you find a solution. http://support.lexmark.com/index?page=content&id=HO3026&actp=search&viewlocale=en_US&userlocale=EN_US&segment=SUPPORT&productCode=LEXMARK_E330&searchid=1274286463558
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