Canon PowerShot SD400 / IXUS 50 Digital Camera Logo

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Posted on Nov 19, 2009

I have a Canon PowerShot SD400 and suddenly the screen has stopped working while I take pictures. I can review them, but not see them in the finder as I'm taking them.

5 Related Answers

SteveRand

Steve Rand

  • 210 Answers
  • Posted on Aug 24, 2008

SOURCE: canon powershot sd400. power

There is usually a button for turning the screen on and off, or only on for previewing (browsing images). (and sometimes there is an option for having the screen on without the On-Screen Display)

I don't know exactly which one on your camera... sometimes the up button, sometimes there is a little symbol.

Play with it, and eventually you'll find the right button. =-]

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Anonymous

  • 1 Answer
  • Posted on Nov 22, 2008

SOURCE: Black screen, yet able to review past pictures

There is a recall on these cameras.  Canon will fix for free and pay for all shipping costs.  They have been very helpful.
Service Notice: CCD Image Sensor Advisory (Updated 10/31/2006)

PowerShot S1 IS

This Service Notice will update Canon U.S.A., Inc.'s previous CCD Image Sensor Advisory, dated October 6, 2005.

It has come to our attention that the vendor-supplied CCD image sensor used in certain Canon digital cameras and digital video camcorders may cause the following malfunction: When the product is used in recording or playback mode, the LCD screen and/or electronic viewfinder may exhibit either a distorted image or no image at all. While reports of this malfunction have been rare in the United States, we have determined that it may occur if the product is exposed to hot and humid environments.

Notice of Additional Affected Products:
As a result of our continuing investigation of this malfunction, we have determined that the 11 models listed below, in addition to the 16 models listed in our Service Notice concerning this malfunction, dated October 6, 2005, may be affected.

Affected products:
- Camcorders: ZR60, ZR65 MC, ZR70 MC, ZR80, ZR85, ZR90, ELURA 40 MC, ELURA 50
- Digital Cameras A60, A70, A75, A300, A310, S230, SD100, SD110, A40(*), A80(*), A85(*), A95(*), S1 IS(*), S60(*), S200(*), S330(*), S400(*), S410(*), S500(*)
*Models added as of Oct.31, 2006

Malfunction:
It has been confirmed that the connecting parts of the internal wiring of the CCD used in affected products may become disconnected, especially if the affected products are stored or used in high-temperature and high-humidity environments. If this occurs, the signal is not output from the CCD normally in Shooting Mode, which may cause a distorted image or the absence of an image. This malfunction can be confirmed on the LCD monitor screen during shooting. The same malfunction also appears on the recorded image.

Canon's Response:
Effective immediately, and regardless of warranty status, Canon will repair, free of charge, the products listed above exhibiting the above-mentioned malfunction if Canon determines that the malfunction is caused by the CCD image sensor. Canon will also cover the cost of shipping and handling in connection with this repair.

Canon Customer Support Center for further assistance at 1-800-828-4040. Support hours are Monday thru Friday - 8:00 AM to 12:00 midnight; and Saturday 10:00 AM to 8:00 PM (all times EST). Alternatively, if electronic support is preferred, please send your email to [email protected] 

Anonymous

  • 367 Answers
  • Posted on Jan 20, 2009

SOURCE: Canon Powershot A720is -screen broken

This is somthing your going to have to get fixed at a shop

Anonymous

  • 55 Answers
  • Posted on Apr 26, 2009

SOURCE: canon powershot s2 IS suddenly does nothing when powered on

There appears to be an issue with the S2 IS after two years.  See the reviews on Canon's website: http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=322&modelid=11368#ModelDetailAct

If yours is two years old then you are probably out-of-luck.  It would probably cost more to repair than to simply replace.

You can at least save your photos by removing the memory card and reading the files using a memory card reader on a PC or MAC.

t00nz

CameraR

  • 4738 Answers
  • Posted on Jul 25, 2009

SOURCE: Screen is black while taking picture.

Think that you accidentally pressed the DISP or DISPLAY button on the back of your camera. This manually turns the LCD display on and off to save batteries. You would then use the optical viewfinder in its place. To turn the screen back on, just press the DISP button one more time.

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Related Questions:

4helpful
1answer

Blank View Screen

Press DISP. button, and repeat untill the display shows up
0helpful
1answer

Canon powershot s2 IS suddenly does nothing when powered on

There appears to be an issue with the S2 IS after two years.  See the reviews on Canon's website: http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=322&modelid=11368#ModelDetailAct

If yours is two years old then you are probably out-of-luck.  It would probably cost more to repair than to simply replace.

You can at least save your photos by removing the memory card and reading the files using a memory card reader on a PC or MAC.

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CAnon SD400 sticks in movie mode

There are 3 mode buttons that worked their way out.
They need to be replaced.
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Delete photos

The Canon PowerShot SD400 has no internal memory. All pictures are recorded on a memory card.
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1answer

Canon powershot sd400. power up, camera functions work, but in picture taking mode, my screen (view finder is black). also in videw mode. viewing previous pictures is ok. battery is fully charged.

There is usually a button for turning the screen on and off, or only on for previewing (browsing images). (and sometimes there is an option for having the screen on without the On-Screen Display)

I don't know exactly which one on your camera... sometimes the up button, sometimes there is a little symbol.

Play with it, and eventually you'll find the right button. =-]
0helpful
1answer

Cannon sd400 power shot

Sounds to me like you have a broken LCD screen. This is unfortunately very common in the SD200, SD300, and SD400 cameras. Because an LCD display is made up of a few sheets of very thin glass, they tend to break rather easil and then the "dye" leaks out, hence your feather pattern.

If you feel up to taking your camera apart, you can purchase a replacement screen on eBay for around $60-$80. If you don't feel up to trying to replace it yourself there are people on eBay who offer repair services for broken LCDs and they typically charge between $80-$100.
0helpful
2answers

Blurry LCD

Canon S400 IXUS 400 ? Screen problems This is a known issue and Canon will fix it free of charge Go the the canon us or uk websites go to service then search for S400 (US) IXUS 400 (UK)
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