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Posted on Nov 17, 2009
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On my blackberry screen it says app error 523 reset

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  • Expert 117 Answers
  • Posted on Nov 18, 2009
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Joined: Nov 09, 2009
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Hi,

On the BlackBerry smartphone, the 523 app. error Reset error message appears after pressing the Mute button, accessing an application, or performing a hard reset:


To resolve this issue, first perform a hard reset.

A hard reset involves physically removing the battery from the smartphone and then reinserting it. To perform a hard reset, complete the following steps:
1) Remove the battery cover from the back of the BlackBerry smartphone.
2) Remove the battery, and then reinsert it after a few seconds.
3) Replace the battery cover.

If this does not resolve the issue, the BlackBerry Device Software must be re-installed.

Note: The BlackBerry smartphone will not show a Connected state in the BlackBerry Desktop Manager. Proceed to open and run the application loader tool.
If BlackBerry Desktop Manager cannot connect to the BlackBerry smartphone, perform the following steps:

1. Remove the battery and run loader.exe from
C:\program files\Common Files\Research In Motion\AppLoader.
2. Remember to reinsert the battery after the loading operations begin.

I Hope it helped you.

Thank you for using ' Fixya ' and have a nice day!!

1 Related Answer

Anonymous

  • 407 Answers
  • Posted on Jun 03, 2009

SOURCE: app error 523 reset

You can try a soft reset, hold down left ALT, right Shift and delete simultaneously for a couple of seconds.

If that isn't working or you don't get the timing right. You can try resetting by turning the device off, remove the baterry for 1 minute or so, reinsert and turn the device on.

The error should have disappeared, if not let me know any other issues you may have noticed.

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HI,

I suggest the following steps (insert plenty of reboots of your PC...not just restarts, but full power down reboots). Also, it is advised that you be logged into the PC on an account with full admin rights. Further, under Vista, use the "Run As Administrator" option for everything. If you have never installed the Desktop Software to your PC, then skip steps 1 and 2.

1) Remove your device OS update package from your PC (add/remove programs)

2) Cleanly uninstall the RIM DTM software:
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3) Get a fresh download of the RIM DTM software:

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5) Install DTM to your PC

6) Install (also to your PC), the device OS package

OK...next, follow this KB (including the other links within the KB) for recovery from the 523 error:
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try a factory reset:

How to reset BlackBerry Curve 8520 to factory settings: Press the BlackBerry key, Go To Options > Security Options > General Settings > Menu > Wipe Handheld > Scroll to Continue, press the Trackpad. it will reset your BlackBerry 8520 quickly.

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On the BlackBerry smartphone, the following error message appears after pressing the mute button, accessing an application, or performing a hard reset:
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To resolve this issue, the BlackBerry Device software will have to be reloaded.

Note: The BlackBerry smartphone will not show a Connected state in the BlackBerry Desktop Manager. Please proceed to open and run the Application Loader.
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