NorStar M7310 Corded Phone Logo
Posted on Nov 17, 2009

System inactivated inadvertently

I successfully changed the company greeting using feature 983.While working in the administrative functions, I answered a phone call. Now when I press Feature 981, 983 or 985 it says "Inactive Feature" and no greetings are played. How can I reactivate the sytem and features/functions?

2 Answers

Anonymous

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

  • Contributor 1 Answer
  • Posted on Nov 24, 2009
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Joined: Nov 24, 2009
Answers
1
Questions
1
Helped
498
Points
1

How do I set the main greeting so that greeting 2 answeres instead of greeting 1?

Anonymous

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

  • Contributor 11 Answers
  • Posted on Nov 18, 2009
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

Joined: Nov 18, 2009
Answers
11
Questions
0
Helped
3922
Points
40

Reboot voice mail system hopefully it will come back wait a good five minutes before trying

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

I am trying to access the administrative system for adding/changing voicemail boxes and auto attendant greetings on my Norstar Flash System. normally, i would hit feature 983, Log: 102 0000. but for...

Dial Feature 985
When the display changes to say SET something, dial 9
it'll prompt for a password, dial 73738767793
it'll ask if you want to reset the password, say YES
then you'll be able to login with feature 983 1020000
1helpful
1answer

I need to change the main greeting for a Norstar T7316

To enter viocemail administration, press Feature 983. if your system has 2 digit intercom #s your default password is 120000 if your system has 3 digit intercom #s your default password is 1020000. Once you have entered the password you will see 3 selections you can make .Use the three soft keys under the display and select AA (auto Attendant). Next, press greeting and greeting again. Next, it'll ask for the greeting number your probably working with greeting 1. Press record to start and ok when finished. dont forget to save the greeting or it will be deleted if you exit early. hang up when finished
5helpful
1answer

T7316 Change recording of Company Directory

To re-record the main greeting on most Nortel voicemails, enter Feature 983. if your system has 2 digit intercom #s your default password is 120000 if your system has 3 digit intercom #s your default password is 1020000. once you have entered the password you will see 3 selections you can make .use the three soft keys under the display and select AA (auto Attendant). next press greeting and greeting again. next it'll ask for the greeting number your probably working with greeting 1. press record to start and ok when finished. dont forget to save the greeting or it will be deleted if you exit early. hang up when finished.
0helpful
1answer

I would like to change the voicemail/message that is on our phone. Only 1 guy had password/code to do it and walked out on us. Voicemail instructs caller to call him. Desperate need here. Any help would be...

To re-record greetings, enter Feature 983. if your system has 2 digit intercom #s your default password is 120000 if your system has 3 digit intercom #s your default password is 1020000. once you have entered the password you will see 3 selections you can make .use the three soft keys under the display and select AA (auto Attendant). next press greeting and greeting again. next it'll ask for the greeting number your probably working with greeting 1. press record to start and ok when finished. dont forget to save the greeting or it will be deleted if you exit early. hang up when finished. If he changed the password, then reset the administrator pasword by entering feature 985 press 9, at the password prompt enter 73738767793 (resetsmpwsd) and press ok or #,press yes to reset password. password should be defaulted to 0000. then try Feature 983. if your system has 2 digit intercom #s your password is 120000 if your system has 3 digit intercom #s your password is 1020000.
6helpful
1answer

Trying to log into system admin on a norstar m7324. No luck Please help dialed 983 after feature and tried to log on using 1020000 did not work. tried all other just to see if that would work as well. no...

Sounds like your going to have to reset the administrator password to get in.To reset the administrator pasword enter feature 985 press 9, at the password prompt enter 73738767793 (resetsmpwsd) and press ok or #,press yes to reset password. password should be defaulted to 0000. then try Feature 983. if your system has 2 digit intercom #s your password is 120000 if your system has 3 digit intercom #s your password is 1020000.
1helpful
1answer

Changing the greeting on the company's main phone

To re-record greetings, enter Feature 983. if your system has 2 digit intercom #s your default password is 120000 if your system has 3 digit intercom #s your default password is 1020000. once you have entered the password you will see 3 selections you can make .use the three soft keys under the display and select AA (auto Attendant). next press greeting and greeting again. next it'll ask for the greeting number your probably working with greeting 1. press record to start and ok when finished. dont forget to save the greeting or it will be deleted if you exit early. hang up when finished
2helpful
1answer

I am trying to log on to system administration using Feature 983 and 1020000.It says incorrect password.I need to change the company greeting.

to reset the administrator pasword enter feature 985 press 9, at the password prompt enter 73738767793 (resetsmpwsd) and press ok or #,press yes to reset password. password should be defaulted to 0000. then try Feature 983. if your system has 2 digit intercom #s your password is 120000 if your system has 3 digit intercom #s your password is 1020000.
2helpful
1answer

Automated Attendent

Norstar Voicemail for 6.0 or less
Programming must be done from any M7310, T7316, or M7324 model phone set.

***************************************************************************************************
To Log Into System Administration:
1. Enter Feature 983
2. The display will show "LOG:", enter your login password
a. If your company extensions are 2 digits long enter "120000"
b. If your company extensions are 3 digits long enter "1020000"
c. If your company extensions are 4 digits long enter "10020000"
3. Press the softkey under "OK"
***************************************************************************************************
To Record the Company DAY & NIGHTGreetings:
1. Press AA
2. Press GRTG
3. Press GRTG
4. <Display> Greeting:
5. Enter 1 for DAY Greeting --- Enter 2 for NIGHT greeting
6. Press OK
7. Press REC to record.
0helpful
1answer

Changing main greeting

You need to go into Feature 983 system admin. You need to get the password though.
0helpful
4answers

Nortel T7316E

Are you asking how to add mailboxes? You might have to call a pro for the passwords.
Not finding what you are looking for?

508 views

Ask a Question

Usually answered in minutes!

Top NorStar Lands Phones Experts

Cindy Wells

Level 3 Expert

6688 Answers

Paul Bade

Level 3 Expert

1818 Answers

Daniel Blask
Daniel Blask

Level 2 Expert

232 Answers

Are you a NorStar Lands Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...