You have a bad rear drum bearing ( unfortunantly , so do I ) . This involves removing the inner drum and outer drum . The complete rear of the outer drum , has to be replaced , due to the bearing is already installed in the new one . Very expensive to have done and very time consuming to do yourself . You probably should invest in a different washer . Front load washer manufacturers , have not come up with a way to support the front of an inner drum as well as supporting the rear also . Until this happens , rear bearing problems and excess expense for repair , will continue to be the downfall of front loading washers .
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