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Posted on Nov 14, 2009
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I have 3 lines they will not ring up when you are on the line no one can call they get a busy singal but the other line work when you dial that number

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Carl Navarro

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  • AT&T Master 2,460 Answers
  • Posted on Nov 14, 2009
Carl Navarro
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Joined: Aug 23, 2008
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Hunt groups are set up by the service provider and not related to the phone system. In a 3 or 4 line hunt group, you're given a pilot number and 2 or 3 other lines. In some exchanges, you can dial any of the numbers and they will hunt to the rest of the numbers in the group....it's very rare. Instead, you must always dial the pilot number and each line is tested, with the first idle line being rung.

If your callers are getting a busy when the first line is busy and the other lines are idle, call the phone company and discuss your telephone plan. Tell them your lines won't hunt and they'll tell you why or fix it.

Carl

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Default Installer Password = INTERCOM *746
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wg
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