Iomega HDD External Desktop (32660) 80 GB Hard Drive Logo
Posted on Nov 13, 2009
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I can't seem to open my external acomdata hard drives. My computer doesn't recognize them and when they do open they will close in a few minutes.

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  • Master 10,406 Answers
  • Posted on Nov 13, 2009
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Joined: Apr 23, 2009
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Either the power-supply for the external drive is dying,
or the disk-drive inside the external case is dying.

Quick, make a "backup" of all the files on your ACOMDATA, before it totally "dies".

If it still is under warranty, exercise the warranty, and replace it.

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Try a different cable between the computer and the drive.

Disassemble the casing, and remove the "internal" disk-drive.
If the USB-to-disk-drive adapter has "died", it's possible that the
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Connect the "internal" disk-drive as a "slave" drive in a desktop computer, and see if it can be detected.

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Hi,

Appreciate the direct "Ask Me".

T your concern:
  • initially, pls verify that it is indeed an external storage problem rather than a laptop USB issue by trying other USB devices and determine if they are recognized and working;
  • disassemble the enclosure of the Acomdata external hard drive and remove the actual hard drive;
  • you would need the use of a 2nd PC, a desktop that could accommodate the HD from the Acomdata (IDE or SATA);
  • install the HD from the Acomdata as a Secondary Master or Slave internally to the 2nd PC;
  • boot the 2nd PC and determine if the HD from the Acomdata will be recognized as a local drive;
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  • download and install a file recovery program. An example is GetDataBack (unfortunately not a freeware but DEMO is available) and do a recovery. It would take some time based on the size of the HD from the Acomdata;
  • temporarily save the recovered data in the 2nd PC. You can burn this likewise into a DVD backup should the 2nd PC be capable of that;
  • after recovery, re-partition and format the HD from the Acomdata while still attached to the 2nd PC;
  • should the re-partition and format be successful, you can transfer back the temporarily saved recovered files;
  • a nice, simple, fast and safe partitioning/formatting software is Partition Magic (unfortunately not a freeware but FREE TRIAL is available).
  • should the re-partition and format be not successful, you can replace only the HD and/or claim warranty.
Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards. Thank you for using FixYa.
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http://list.driverguide.com/matches.php?h=932a9713352aa24ea0444960cf489ad2&ids[0]=1119263&ids[1]=1119260&ids[2]=1119267&cid=1256&model=HD160UE5-72 - E5 - 160GB
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You need to do a firmware flash. It worked for me. Here's the link to the fix.
http://www.techsupportlive.com/index.php?_m=downloads&_a=viewdownload&downloaditemid=29
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